[Resolved] Zoomcar — No refund of money,cancellation done from zoomcar's end | |||
It has been more than 3 months that zoomcar cancelled the car we booked as they mentioned that the car had a brokedown instead of helping us out they have been mentally torturing us for 3 months now, their cancellation policy says refund will be there in 30 days it has been more than 90 days. We did prior booking of 11, 826 and they haven't refunded the money thought if consumer forum can help before sending in a legal notice. Booking Id: JPS6N4U8I Cancellation date: 25th December Was this information helpful? | |||
Mar 2, 2021 Complaint marked as Resolved It is not resolved yet marked resolved.
Such a harrasment it is. Zoomcar customer support has been notified about the posted complaint. Verified Support May 25, 2021 Zoomcar Customer Care's response Hello Roshan, Greetings! Please accept our apologies for the delay caused in processing your refund. Upon checking we see that the refund has been already processed back to your source account on 12/04/21. Please check with your respective bank for confirmation. Regards, Dileep. KR | |||
4 Comments | |||
Comments
Still now not refunded your money? after resolving?
Reply
I have booked a zoom car on 23rd November 2021 because of car clutch plate has not worked customer care executive told like plz leave the car at same place we will refund your money within 30 days of working but still I didn't get any refund plz check with the same and resolve the problem as soon as possible booking ID JPS691A5B
I have booked a zoom car on 23rd december 2022 for a trip starting from 25 December 2022. All of a sudden we got a notification on 24 December 2022 that the car host has cancelled the booking. I didn't get any refund plz check with the same and resolve the problem as soon as possible booking ID JPSNCC95C
46%
Complaints
5659
Pending
12
Resolved
2592
View all 5659 Zoomcar reviews & complaints
+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
View all Zoomcar contact information