Zoomcar — Pending refund since 2 months | |
Hi, I have booked Zoomcar services on 8th Mar 20 for 1 day. Since then I'm waiting for refund of Rs.2309/- I cannot reach customer support as I don't have existing booking(which is ridiculous as IVR disconnects if no current booking). I have been on emails with Zoomcar for 2 months with no outcome. All they do is ask me 24-48 hrs and bank details and the cycle goes on. More than 40+ mails have been sent till date. Please help Was this information helpful? | |
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Zoomcar customer support has been notified about the posted complaint. Verified Support May 25, 2021 Zoomcar Customer Care's response Hello Neerjala, Greetings! Please accept our apologies for the delay caused in processing the refund. We are already working on initiating the refund, we will ensure it is done soon and notify you once the refund is processed. Regards, Dileep. KR | |
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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