Zoomin India — Issue with app content creation process using Instagram: Delivered product different from the one created using app(ZO-CC97711CA2)

Received Zoomin reply with "The order is created from your end and sent in a PDF file and it goes straight for the print. We do not edit/modify the order."

Why do you think I will complain about something which I have created. I used Zoomin app and loaded the files from my Instagram page, maybe your app has a flaw but, believe me when I created the content it was perfect. During the preview of the content, I made sure all images were in place, then how can this happen? Please investigate this area and let me know what can be done. Please help me out.

I was about to order a photo magnet, Spotify plaque card, and a full portrait wall calendar. But if this is the case, I will never order anything and will make sure my family and friends also don't use your app.

I have attached the screenshots of my creation to show you how they looked during the creation process. And by the way, there is no option to resize the images or to place them on the left side of the frame. Then how is it possible for me to create such content? Please check the attachment sent using mail ID: [protected]@gmail.com to mail ID: [protected]@zoomin.com
Was this information helpful?
No (0)
Yes (0)
ZoomIn India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ZoomIn India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    280
    Pending
    0
    Resolved
    42
    ZoomIn India Phone
    +91 22 4368 1555
    +91 22 6518 9989
    ZoomIn India Address
    Jetha Compound, Dr. B.R. Ambedkar Marg, Byculla (E), Mumbai, Maharashtra, India - 400027
    View all ZoomIn India contact information