Zotezo.com — Order Cancelled Money not Refunded.

Address:Kolkata, West Bengal, 560032
Website:www.zotezo.com

I have placed an order with Zotezo.com on 3rd of April but I have not received my order till 20th of April. Then I continuously tried to reach them by mail and call but neither they were responding on mail nor there customer care number was working.

At last after all tries I was able to speak to them on 27th of April and asked them to cancel my order and refund my money. I have got a mail also that my order is being cancelled and refund will be initiated but till date I.e. 15th of May I have not yet received my money.

I also have written about this on there Facebook page there reply comes fast but still my refund is not being done.

I am attaching the screen shots for the same.

My order number[protected]
Order date - 03/04/2016
Cancellation Date - 27/04/2016

Kunal
[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Zotezo.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zotezo.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    139
    Pending
    0
    Resolved
    14
    Zotezo.com Phone
    +91 81 0000 7777
    Zotezo.com Address
    #53, Chowringhee Road, 1st Floor, Kolkata, West Bengal, India - 700071
    View all Zotezo.com contact information