I PURCHASED A ZUARI COT MODEL-BOGATTO ON[protected] AT SARAVAN STORES CHENNAI, PERSON NAMED RAJU CAME AND FITTED THE COT WHILE FIITTING ITSELF THERE WAS FEW CRACKS ON THE HEADBOARD AND THE COT WAS NOT FITTED PROPERLY THAT PERSON HAD FITTED IT WITH USE OF L CLAMPS AND HE TOLD THAT HE WILL TELL THE COMPANY TO REPLACE THE COT NEXT DAY I SPOKEN TO MR. EDWIN AND HE TOLD THAT HE WILL SEND THE PERSON AND HE WILL REPLACE THE COT BUT NO ONE CAME AFTER THAT I HAVE ALSO ATTACHED THE PHOTOS... AND 15TH APRIL IN OUR AREA THERE WAS HEAVY RAIN AND WATER CAME INSIDE THE HOUSE AND COT GOT FULLY DAMAGED SO KINDLY REPLACE THE COT ON PRIORITY BASIS...IT NOT EVEN ONE MONTH JUST NOW I BOUGHT THE COT AND I'M NOT USING IT AT ALL...KINDLY CONTACT ME MY NO IS [protected]/[protected]@gmail.com
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Zuari Furniture customer support has been notified about the posted complaint.
I ordered for 2 nos Optima cots with side draws in exchange for my queen size steel cot. In their show room optima cots were not displayed.
When they were delivered it was noticed that there is 5" gap between 2 cots...How can they be used?
So they took them back and have supplied King size optima cot.
They are yet to supply Godrej mattress ordered along with cot.
Pillow are yet to be delivered.
They are not talking about the reduction in price due to change from 2 cots with side draws to king size cot with half hydraulic storage.
I paid Rs 47000. They have taken away my steel cot.
They have given kurlon mattress as temporary solution.
It is 24 days since I paid.
Will they please solve my problem.
I AM A RETIRED SENIOR CITIZEN
Santhanam
[protected], chennai
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When they were delivered it was noticed that there is 5" gap between 2 cots...How can they be used?
So they took them back and have supplied King size optima cot.
They are yet to supply Godrej mattress ordered along with cot.
Pillow are yet to be delivered.
They are not talking about the reduction in price due to change from 2 cots with side draws to king size cot with half hydraulic storage.
I paid Rs 47000. They have taken away my steel cot.
They have given kurlon mattress as temporary solution.
It is 24 days since I paid.
Will they please solve my problem.
I AM A RETIRED SENIOR CITIZEN
Santhanam
[protected], chennai