I'm last year clg student, my laptop stop working properly at 14/09/2021 so i registered a complaint to Acer care and submit my laptop they told me that there are some battery issue in my laptop so i have to wait till my battery arrive, now after 7-9 days they told me that there are also motherboard issue so now i have to for more 20-30 days because motherboard is not available in acer warehouse, this is my placement season i purchased this laptop with loan but even just after 6 month of purchasing laptop battery and motherboard stop working, i already failed in my mid exam just bcz of acer worst service my case id: 4139938I
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Sep 27, 2021
Complaint marked as Resolved
Motherboard delivered by acer india via AIR transport in just 1 day (Bangalore to Ahmedabad) within 48hrs Acer Ahmedabad team called me and told me to collect my laptop from customer care, thanks to consumer complaints for giving us a really good platform, thank you acer india 🤝
Acer India customer support has been notified about the posted complaint.
Sep 27, 2021
Updated by Khush9900 Motherboard is delivered now at acer india care center (ArMee infotech tech, Ahmedabad. Opp. Rajpath club) at Saturday 2:30 in evening, but they are not answering my call. Acer india send motherboard to them via AIR transport I'm really glad that acer india hear my complaint and send part but service center is not answering my calls
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