AJIO Complaints & Reviews

I had ordered trousers at Rs 804. To get this price I ordered few more products so that I could get extra 40pc off. Then I got an email saying that product has been cancelled and refund has been iniated. And if I want to order the prodcut then I can order it again. Now the price of the product is 1400rs online. Why will I but at a higher rate and ehy was my product cancelled when it is available for sale online at a higher price. They are...

I had purchased a track suite from AJIO on[protected] and on[protected] i requested return of this product as it was tight in my under arms. So I returned the item and its almost 2 weeks passed and I have not yet received my refund amount.
My Order ID FL85654748. Attached image is of Delivery Challan received from Delhivery for return.
I am mailing AJIO company daily about refund; they are just telling that in 1 or 2 days...

Your order with id: fl86724394 has been placed successfully. We hope to deliver it to you between 20 nov to 21 nov. Once packed & shipped out, we shall keep you updated on the promised date of delivery. This was the message i got when i booked the product but today i recieved that delivery was rescheduled, i ordered the product as the birthday present for my friend but im totally disappointed with your delivery partners... Pathetic service......

Hi team,

I had ordered for 3 shoes on ajio product id is - fl84295981, i ordered it on 6th nov, 2018, and per their policy you cannot cancel the product once it goes in shipping state which happens the very next day however the delivery date was 7 days later which is 13th nov, 2018, i called on 7th to cancel the order they told me to wait and cancel it after i receive it, i waited till 13th and dint get the product, i called...

I had raised one order #fl83065823 on 21st-oct-2018.

My son, he is 5 years old i had ordered 6-7 years old age range product for the comfortable fit but there was 2 of the products (1. Stripped shirt with patch pocket 2. Checked shirt with flap pockets) where size not comfortable as the other (Rest of the shirts) sizes are very much comfortable.

So i tried to exchange the product for the first time with the bigger...

Sir/mam, i ordered a clarks formal men shoes from ajio. I got wrong size so i made exchange to that shoes.in exchange i got fake shoes which is not even copy of that shoes. I have made complaint many times to ajio. They are saying they can do nothing with this and giving excuse they got non ajio product in return. Order no. Is — ex01194026.
I am a student and 2800/-is a hige amount for me. I want fair investigation with this and...

Ordered 4 items from them which they sent through xpressbees (Another fraud company for whoom i have already raised complaint) but the items were never delivered and were being sent back coz of their stupid courier company, i spoke to them on phone to ask them to intervene and get those parcels delivered instead of cancelling them as i used my coupon deal and got a discount code and those items were out of stock now, but their staff was so...

Dear Team,

I am writing this mail to you so that you will know what was happened to me in last 4 days.

I have order u.s polo slim fit shirt first time on ajio with order Id-FL85034701. In the order tracking after confirmation it was written your order will be ship before 22nd October 2018. But after calling your customer care again and again they have no clue why my order was not shipped. They were saying me...

This complain is regarding my order which i placed on 26th september 2018 for 7 items after ordering i immediately cancelled it. And now its been more then 15 days my refund has not been initiated to me by ajio online shopping website. And inspite of my regular follow up my refund is not been initiated to me. And there is poor services which they provide as there employees dont give us proper feed back. Now help me with my refund and i also...

From, shankarprasad
S/o r l narayan
Ward no 04,
Sri rama block, krishnarajanagara town mysuru district, karnataka
Pin-571602.
Mob: [protected].

I need to raise a complaint against an order which i have placed in online shopping application : ajio on 15/09/2018 order no: fl80412769 worth of rupees 2, 803.3 below are the details.

I shopped a product of 2items. Men clothing...

Placed an order on 7th september informed will be delivered on 11sep still no tracking details. From 11th september the customer service informs me will get back within 48 hours however no update. It's been 11 days and still unaware where the shipment is. I'm requesting for refund no reply on that. Complaint com[protected].
I also got a call from supervisor who informed will call back however no reply....

AJIO Order with ID: FL[protected] Ordered on May 26th, 2018

Order Delivered on June 2nd, 2018.

I placed an order for 6 AJIO Branded Shirts, from "www.ajio.com"

I received delivery in a completely damaged Cardboard Box. As soon as I received this damaged and partially opened box, I contacted AJIO Customer Care and raised a complaint stating that I have received a completely damaged box and it's partially...

I have requested a refund for a product that i have returned due to size problem
Order id is fl78034313
They said once pick up will be done they will refund me
Bt after sending several emails they are just saying that it will take time
I'm fed up of their excuses
They are seriously pathetic
Worst customer service i have ever seen
Now i can't wait more
I just want my money back
It's...

I have ordered paper bag waist pants with order id fl78034313
The material was good
I returned it back due to size problem
Company told me whenever product will be picked up they will refund me on or before 12th september
Pick has been done
They r not returning my money
N whenever i email the customer service they say we have raised a complaint
Never got this type of service
Other...

This is with regards to the Order:FL74374493 which I had placed using Store credits of 799 and net banking of 300. The order was processed, however, on delivery I was asked to provide 800 to the delivery guy stating that the store credits weren't added. On calling customer service, they questioned me instead and accused me of not using store credits.

Well, here's the thing, my order was processed which wouldn't have happened...

I had placed an order on 14th of august 2018.
Due to their own internal error on the ajio app, order didnt get placed but my amount got debited from my account.
Now they are refusing to refund it and giving me the whole responsibility of their mistake and telling me to communicate with the bank.
This is so unprofessional and frustrating.
It has been the worst experience shopping there.
I need refund from...

I haven’t seen such a terrible service before by any of the well renowned online sellers. The worst service provider ever ia "ajio".

I purchased a jeans which is a unfit for me and hence i wanted to return it back. I placed a returned request immediately on next date and since then no one is coming to pick the product back.

I am continuously calling the customer care executives but they are giving me unrealistic...

I had returned the product to the ajio (Online shopping site) but did not get refund. I have raised complaint many times and exchange mails about this, they replied, they have initiated but i never got my money in my account. They asked for my statement 2 to 3 times after interval of 20 to 25 days so i shared with them my statement. I had raised complaint regarding this in my bank also as ajio suggested, my bank replied their is fault from...

Order num fl64694952
New way of looting customers... I ordered 4 items for which 200 credits were used. But when i returned one item they debited my 200 rs and added to ajio credits which is not right.. So i was supposed to get a refund of 428 but i got only 228. So 428-200 =228. Why should the credits be applicable only on returned item it should be divided equally among 4 purchases... So i lost 200rs.. And they cant even give proper...

Haven’t seen such a useless app and such horrible executives. The worst service provided by any app. My order number is ID 02577170. I returned a pair of pants on 15th July. The pants had been collected but the refund has still not been generated even after 20 days of constantly calling the customer care. The last date I got for the refund was 1st August and today on the 6th when I called them they still said we will look into the matter....