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Amazon India Complaints & Reviews

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Last updated May 28, 2024
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Amazon India reviews & complaints page 991

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A
Ashwin Kapadia
from Pune, Maharashtra
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Fraudulent Company

Address:Pune, Maharashtra

I had ordered a Dell Venue 7 Tablet and as promised it was delivered in two days. As soon as I opened the box and switched it on, the tablet just froze on the start up. I went to an authorized service center to find that the product was damaged. All ok till then, i got a refund from Amazon the very next day.I insisted them as well as the seller to provide me a replacement but these frauds wont do that. They made the refund and asked to me...
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S
sandymts
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of Purchased Item

Address:Mumbai City, Maharashtra

My order No.: #[protected] was cancelled by the company saying
that it was listed with an incorrect price on our website! Now how can
we trust the company that after confirming the product and at the time
of delivery they send us a mail saying the order rate was not correct?
Is this the way they function! So how can they claim on their website
100% purchase protection? This is not good and not...
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A
apcplak
from Mumbai, Maharashtra
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refund pending over 3 months

Address:Pune, Maharashtra

I have filled refund of books ordered from Amazon.in. have received confirmation that your refund complaint has been logged under[protected]. On continues tracking and calls to amazon only thing I hear is ' Sir this is being looked at and would be done in 15 business days'. I logged complaint on May 4 2014. And when I called today I still received same answer....
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S
sathishct
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order item not received - payment has been done

Address:Bangalore, Karnataka

This is sathishkumar from bangalore. I have order an item 1 of New Original genuine 6 cell L09L6Y02 Battery For LENOVO IdeaPad G460 G465 G470 G475 G560 G565 G570 G575 G770 G780 V360 V370 V470 V570 Z370 Z460 Z465 Z on 17th July 2014. But still i didnt received my order item. For your reference i have attached order details as pdf. I have conducted through customer care they have replied mail as follows as below mentioned.

Gmail SATHISH...
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S
srimahee
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding the order

Address:Ahmedabad, Gujarat

I have ordered 1 of Headturnerz Laptop Keyboard Protector - 15.4, 15.6 Inches 1 of Super-it LAPTOP SCREEN GUARD 15.6 " Inches, Order #[protected] on July 16, 2014. Still I am not receiving my stuff..there is no response from you. Really I am feeling down for keep on writing mails.. Kindly do the needful. Thanks Mariammal...
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S
SY85
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Heavy deductions if you cancel the Product

Address:Bhopal, Madhya Pradesh

I have ordered the product worth 3590 but later cancelled it since it was dispatched late. They have deducted 1400 form my refund & have paid only 2590. PRECAUTION before cancelling your order. Amazon is nowhere in comparison to Snapdeal & Flipkart. Also they are insensitive to the customers. No ofline support, . You have to go online go to orders than slect appropiate options & than click to phone after...
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A
anupsri.2009
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Cheque Not Received

Address:Allahabad, Uttar Pradesh

Dear Sir, Sir maine amazon se bsnl champion wtab 706 tablet ka order diya lakin mujhe bsnl ka na deker uske badle mujhe champion wtab 706 tablet diya gya, jo ki achha nahi tha isliey maine Amazon ko return kar diya lakin mujhe refund amount 4799 aaj tak nahi mila. Return DTDC courier ka bill add kar rha hu....
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R
rakeshswain1986
from Mumbai, Maharashtra
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Account deducted without my knowledge

i opened a amazon s3 account .thats free for 1 year .but the deuducted initially 62.17 rupees from my acc i complain to there email id then they told that is not our issue you just ask to amazon account and ones again they diducted 60.17 for REV VIN/Amazon Paym_3404_16.06 without my knowledge.plz help me to refund that amt and stop that....
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J
JoyceAnn
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sent to wrong address

on or about may 22, 2014 I i ordered the audio book Killing Jesus from Amazon. I ordered it by filling information in on line. I did not realize that the shipping address in the system was 3055 Marlin Dr, Lake Havasu City "AZ 86403 and I believe that the book went to that address. I never received it because I had changed this shipping address to 271 Independence Lane Roseburg OR97471. I see that my Visa bill is charged the $17 & something...
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P
pulingogoi
from Dinhata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Delivered Ordered Item

Address:New Delhi, Delhi

I have ordered a USB Modem iBall Airway 7.2MP-18 of Rs.1139/- on 30th June of 2014 and made payment at the same time via Internet Banking. They shown on their page dispatched in the same day and said estimated delivery that was 8th of July 2014. But they never deliver me the package. I have sent several E-mails to their Customer Care Executives. But I have not got any positive response. They surrendered by blaming the Shipping Company FedEx....
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M
Modijaimin21
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:Ahmedabad, Gujarat

I have buy a USB flash drive in amazon.in, but in market price is lowerthan amazon.in then I return this product. But they not giving my refund. So i call in customer care of amazon.in and they says "we will give your refund in 10 days." After 1 month, refund not came. so please sir, complain to amazon.in My email-id is : [protected]@gmail.com My order-id is :[protected]...
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Sagar Mitra
from Kolkata, West Bengal
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Materials return from hub due to price change

Address:Kolkata, West Bengal

My Order#[protected] you placed on 03/07/2014. for Huggies Diapers (baby product). Material send from Mumbai, came to Kolkata hub on 5th of july, suddenly on seven tracker report materials was returned back to seller without trying to delivered the same and without my concern. After draw the attention to Amazon they said to cancelled the old order and placed new order for same. But that time I was placed that order on Rs. 372/-...
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A
abhaythakur7
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order canceled by company

Address:Pune, Maharashtra

I ordered a Nikon DSLR D5200 online on Amazon dated[protected] against full payment through by my debit card. Their delivery time is normally 3-4 days. But even after 1 week my order was not despatched. I contacted their customer care regarding this and got to know that due to wrong quoting of price my order will be cancelled shortly whereas on other hand they sent me a mail that my order will be delivered by[protected]. I have every proof...
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G
Goutham Mn
from Bengaluru, Karnataka
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deduction in My Debit Card without my knowledge

Initially i just created my account and logged into Amazon associates. I was deducted 120 rupees from my debit card for membership fee. Later on i completely stopped using it. Its almost about days i logged in. However, I now have been deducted for about 1890 rupees but don't why. Information given is "msdhostfee". They did not specify in terms and agreement so i just stepped behind not using it but now unnecessarily deducting from my account....
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N
Natarajan Vinoth
from Delhi, Delhi
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3.5mm In Ear Earbud Stereo Sound Noise Free head set not received

Address:Chennai, Tamil Nadu

Dear sir, I am ordered Sony head set on 16.06.14 (Amazon) . As per communication mail my delivery date from Thursday, June 19, 2014 to Wednesday, June 25, 2014 but still now i did not received my head set Kindy support us to this problem Regards N.Natarajan [protected]...
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Saju Asokan
from Thiruvananthapuram, Kerala
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Terrible buying experience with Amazon India

Hi, I mostly buy gadgets online from reputed portals like ebay, snapdeal etc. This is my the third buying experience with amazon-india and has been a terribly frustrating one. I ordered a AMD Athlon II X2 270 processor two weeks back from the seller "ecomputerbazar". No shipment even after a week.. I sent emails to the seller repeatedly.. no response.. and at the end of a week, the order got cancelled by amazon.. My one week gone in waiting....
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ROBIN5599
from Mumbai, Maharashtra
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Given a completely different product

Address:Mumbai City, Maharashtra

Hello Sir, i was very happy shopping on amazon.in, but recently my experience shopping there hasnt been so good. I had ordered for Leoxsys WiFi 300Mbps Wireless USB Adapter LAN card (LEO-NANO300N) on amazon.in ( order number:[protected], and on website of amazon.in this product was sold to me by the company Rocking Dealz, but i have been given the wrong product, i have attached some images of the network adapter that i am given......
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sunil.myagadi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

placing order

Address:Bangalore, Karnataka

Hi I have placed order on 25/6/14 for JBL creature speaker Orde r#[protected] I have been received it on 28/6/14 but the product was defective I mean its volume button was not working. So i have requested for return On same day i have been connected CSR Krishna through online chat asknig placing order for same product. He has misguided me because of him i am wasting my time and money. And order got cancelled[protected] ...
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RA Ram
from Noida, Uttar Pradesh
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Amazon not accepting to return the product

Address:Chennai, Tamil Nadu

Amazon not accepting to return the product. I have ordered Bladeless Fan Air Purify Round Shaped 10" Table Fan With Remote Color - Silver. on 23/May/2014 order no :[protected] The product i received is not working as expected. The speed of the fan is very slow. I have contacted the seller. Seller replied as "sir, we will contact you after contacting amazon". After that didnt get any reply from Seller. Filed A-Z Claim with Amazon...
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Siddhant Agarwal
from Lansdowne, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MISUSE of Customer's name and address

Address:Darjeeling, West Bengal

I had ordered a HTC desire 310 mobile phone from amazon.in and the delivery address was siliguri, west bengal. I had got a call from GATI courier Guy of Siliguri on around 17th or 18th regarding delivery to which I told him I am Not in the city and will return in 3 days so will collect after that.amazon does have this system of collection within 3 to 4 days . I exclusively told him not to sent back the product and keep it as I will collect...
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