American swan companies site and app both are down and even the toll free is not working. I am not sure from which date they are not operational because I do not visit them regularly. As per the refund procedure, American swan issues store credit for returned products and I had too returned the product and they issued me store credits which carry life time validity. I can use the credit to purchase other products. Since the site is down now and no response from the support as well I am not seeing any option apart from raising the complaint as I lost my store credits.
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American Swan Lifestyle Company customer support has been notified about the posted complaint.
I have my money in their wallet for a returned product and now they shut the and my money is lost. no customer care contact or no way to contact them.this is absolutely cheating the customers.
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I have my money in their wallet for a returned product and now they shut the and my money is lost. no customer care contact or no way to contact them.this is absolutely cheating the customers.
Regards
Dharmendar