The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Upgraded IRCTC site is unable to show all the booked/confirmed tickets under My Transactions -> Booked History. This is a very serious issue and needs immediate attention. Called IRCTC helpline, but it seemed they did not even understand what I was trying to explain. Not sure if they understand terminologies of IRCTC. Please let me know if there is any alternate way to access the booked tickets, I want to cancel these tickets as soon as...