[Resolved]  Binomo — Binomo Customer Support Can Improve

While Binomo's customer support is available, I've encountered some challenges when seeking assistance. The response time can be a bit slow, and at times, the representatives don't seem to have all the necessary information. Enhancing the efficiency and knowledge of the customer support team would greatly enhance the overall user experience.
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Aug 28, 2023
Complaint marked as Resolved 
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Hello,

Thank you for the feedback.

Sometimes due to heavy workflow, there might be a little bit of delay on chat.

We will do our best to provide our response on the chat more faster.

Respectfully,
Binomo!

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