[Resolved] Binomo — Why is depositing fast, but withdrawals are so slow?

[Resolved] Binomo — Why is depositing fast, but withdrawals are so slow?

A Anand Kumar 295 Jun 16, 2023 Jun 16, 2023 This thread was updated on Jun 16, 2023

I started using the Binomo platform recently. First, I tested it on the demo account, gained confidence, and then switched to the real account. The deposit process was extremely fast. However, as soon as I tripled my investments and wanted to withdraw half, problems started to arise. First, there was an identity verification process, and they claimed they didn't accept the document I sent. Eventually, I managed to verify, but it took over a week to withdraw my funds. My question and criticism are: Why is depositing fast, but withdrawals are so slow? Was this information helpful? No (0) Yes (0)
Jun 21, 2023 Complaint marked as Resolved
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binomo_official

Jun 16, 2023

Hello!

We apologize for any inconvenience caused by this situation.

We would like to inform you that all withdrawals on our platform are processed within the specified period. However, other factors can affect or delay it being credited to your account, such as: failure to connect with your bank, technical failure on the provider side, etc, but we are always here to help you and always look for the best possible solution.

Also, we would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

Please contact us via our support email to support.

We will check your situation and provide you with an answer in no time, by email!