Comments
This KLN motors have one of the worst employees.I too had a bad experience (yesterday-i.e., 24/01/09)when Mr.Sujeesh or sathis I am not sure of his name said that I need to bring a coupon along with my Spark Car (10000kms) for free check -up.None of the employees directed me to bring any coupon nor i had any.Water wash was very bad that it was with same dirt on my car.I also noticed today(25/01/09) that A/C Pane has been broken by them while cleaning as I alone drive the car.I took my car all the way from tambaram to ekkattuthangal to invite these problems.
Hey Avinassh, welcome to the club. The standards that are maintained by the KLN motors need to be audited by GM. Else, they have a ticking time-bomb here in Chennai.The attitude and the expertise of the personnel and the quality standards needs a clear revisit.They are no where near to even the ordinary garage. When I see these people wearing GM logo on their lapels and carry GM embossed cards its like GM is mocking at itself. Spending huge amount of money and effort to establish the brand in one hand and draining it out through dealers like KLN motors. Follow this link...you would find a huge lesson on the state of affairs with respect to after-sales service and the effect that it has on the company and the consumers in India...its sure gripping
http://www.team-bhp.com/forum/indian-car-scene/55796-team-bhp-stands-truth-but-s...⇄
http://www.team-bhp.com/forum/indian-car-scene/55796-team-bhp-stands-truth-but-s...⇄
This is Vijaya Ragavan.. I owned a Spark Vehicle (TN02AA1563) and I recently left my car for service at KLN MOTORS (Ekkattuthangal).. and my vehicle was taken care by Mr. Sareesh.. When i get back my car it was perfect.. And i don find any problem in my Car as stated by others..
I agree that their Service is the best one..
I agree that their Service is the best one..
I too had very bad experience with KLN. Couple of weeks back I met with an accident, I left the vehicle TN-09 AS2739 (TATA INDICA) at KLN ekkaduthangal. There was not standard procedure of taking the inventory, when I left the vehicle there; they asked me to leave the vehicle with RC book original & insurance policy original. I was shocked, then after I insisted one guy came and took the inventory mentioning no tool kit, no jack, no stepny and no speaker, when I asked he said nothing to worry, we do like this only. I forced him to correct the same. I don’t know its a systemic issue with KLN or issue with the people working there. they were too negligent. How can this happen in a authorized service station. The people’s attitude was worst, they are feeling that they are doing some favor to me. Its no way better than the road side work shop.
They promised to deliver in a week’s time. Since I was in Bangalore it was very difficult to know the exact status from them. Finally they delivered the vehicle on Oct10th, During that Time i noticed that they burned the front passenger seat (~10mm length) and found the front fender damaged. The damage might have happened during the door replacement, it was exactly above the door hinge area. When I was highlighting these issues they were getting irritated and forcing me to accept as it is. And they didn’t even removed the tape from the wind shield fixing area. The FM receiver was hanging, not fixed. The rubber beading was also hanging at the end, not fixed properly leading to water ingress inside the car. I was forced to take the vehicle delivery because i was staying in bangalore, no responsible person was available to attend my issue. I was interacting with person named Ramesh, but he was not available during that time. No one was taking the responsibility, they way they treated me was worst.
Height of all I realized that they took my EXIDE battery and replaced with old AMARON battery, I realized this once I reached Bangalore. I really don’t know what to do after I realized that the battery was taken.
Another thing is they never told the estimate of bill till I pay the same. I was tracking the vehicle delivery & bill with Vadivelu and Sundaraman (Ambattur) & Ramesh Ekkaduthankal. But no use.
Please don’t go to KLN, it doesn’t look like a professional service station. They cheat the customer.
Anyway I’m try to put this across TATA motors. Let me see.
Senthil.
They promised to deliver in a week’s time. Since I was in Bangalore it was very difficult to know the exact status from them. Finally they delivered the vehicle on Oct10th, During that Time i noticed that they burned the front passenger seat (~10mm length) and found the front fender damaged. The damage might have happened during the door replacement, it was exactly above the door hinge area. When I was highlighting these issues they were getting irritated and forcing me to accept as it is. And they didn’t even removed the tape from the wind shield fixing area. The FM receiver was hanging, not fixed. The rubber beading was also hanging at the end, not fixed properly leading to water ingress inside the car. I was forced to take the vehicle delivery because i was staying in bangalore, no responsible person was available to attend my issue. I was interacting with person named Ramesh, but he was not available during that time. No one was taking the responsibility, they way they treated me was worst.
Height of all I realized that they took my EXIDE battery and replaced with old AMARON battery, I realized this once I reached Bangalore. I really don’t know what to do after I realized that the battery was taken.
Another thing is they never told the estimate of bill till I pay the same. I was tracking the vehicle delivery & bill with Vadivelu and Sundaraman (Ambattur) & Ramesh Ekkaduthankal. But no use.
Please don’t go to KLN, it doesn’t look like a professional service station. They cheat the customer.
Anyway I’m try to put this across TATA motors. Let me see.
Senthil.
40%
Complaints
35
Pending
0
Resolved
14
View all 35 KLN Motors reviews & complaints
+91 44 2345 2934
+91 44 2345 2935
Old No.861, New No.232, Poonamallee High Road, Kilpauk, Chennai, Tamil Nadu, India - 600010
View all KLN Motors contact information
i[censored]r car was bought recently then u shd have tried to get back the money from insurance...thats what insurance companies are for
last piece of advice... buy a honda or toyota...ur car will always run fine(but i too own a chevrolet aveo and honda civic)the aveo suspension sucks to the core. i drive my cars rashly. aveo makes lot of noise on bad roads.