[Resolved]  Letsbuy.com — my Order No. LSB-325785 the order placed by me is for Nokia C2-03 (White Light Gold) mobile handset for Rs.3834/-.

Address:

Chandigarh, Chandigarh

Dear Sir/Madam
With reference to my Order No. LSB-325785 the order placed by me is for Nokia C2-03 (White Light Gold) mobile handset for Rs.3834/-. And my earlier phones and emails to you.
In this respect I wish to inform to you that after continues pursuit of my courier to Blue Dart courier at the phone numbers[protected] and mobile number [protected]. It was informed to me that the courier so dispatched in my name has been delivered in the name of Amit. Thereafter Blue Dart courier has contacted me that they have traced the courier as it was wrongly delivered. At about 3 p.m. today (01/09/2011) courier boy come with the courier, the main packet is completely torn off. And the inner box is of Nokia phone of black color that has also been tampered with. Whereas the order placed by me is of Nokia C2-03 (White Light Gold) mobile handset. As the packet is completely torn off and the handset does not matched with that I had ordered, I refuse to take the delivery of the same.
Please note that it seems to be some foul play at the end of Courier Company. As firstly they have informed me that the courier has been delivered to in the name of Amit. How it can be possible as it was not a simple courier that can be wrongly delivered there is payment to be made on the delivery of the courier.
Please check at your end that details of the mobile set dispatched to me. Weather it was Nokia C2-03 (White Light Gold) mobile handset or not. You must have the IMEI number of the mobile you can easily check out the whereabouts of the mobile handset. You can easily check with the help of details of the handset dispatched by you and the one claimed by the courier company.
Please inquire about the matter how the valuable courier and be mishandled by the courier company.
At the end of the day I feel cheated and harassed.. I don’t think that your company feel good on account of cheating of you and your customer by your courier. You are requested to look into the matter and resolve my complaint.

Regards

Dr Alka Aggarwal
[protected]

Dear Ms. Aggarwal,

Greetings from Letsbuy.com!

Based on your inquiry, we have cross checked and found that order has not yet been delivered. Please know that You can check the status of your Order, real time with the provided Docket number #[protected] on the Blue Dart website:

http://www.bluedart.com

The current tracking information on courier website is as follows:

Waybill No : [protected] Reference No : 325785
Pickup Date 29 August 2011
From New Delhi
To Chandigarh
Status Delivery Attempted-Consignee Premises Closed
Contact Customer Service
If you wish, you can always contact the nearest Blue Dart branch office at following contact information to expedite the delivery of your package:

Telephone [protected]
Fax 277863
BLUE DART EXPRESS LTD,
S C O. 165-166,
SECTOR 8 C,
CHANDIGARH - 160018

We hope this information will help. We appreciate your business, your patience and understanding in this matter. You are always a valued customer to us and we are looking forward to serve you better.

If you have any further concern or queries, please feel free to contact our customer support team and we'll be happy to assist you further.

Seeking your co-operation, your patience and understanding

Thanks & Regards,

Shradha - Letsbuy.com Customer Service




>[protected] Forwarded message[protected]
>
From: atul aggarwal <[protected]@gmail.com>
> Date: Thu, Sep 1, 2011 at 12:47 AM
> Subject: my Order No. LSB-325785.
> To: alka aggarwal <[protected]@gmail.com>
>
>
>
>
> Dear Sir/Madam
>
> With reference to my Order No. LSB-325785 the order placed by me is
> for Nokia C2-03 (White Light Gold) mobile handset for Rs.3834/-.
>
> As per your messages on my mobile no [protected] you had informed me
> that the courier has been dispatched to me by Blue Dart Courier and
> this may be reach to me on or after 01/09/2011. Now today I inquire
> for the same, I was surprise to know that the same courier has been
> delivered to someone els instead to delivering it to me.
>
> As you know that the mobile is a very sensitive equipment (it can be
> used for some unlawful purposes) and as per your records it has been
> sold to me. As you know that every mobile set come with (International
> Mobile Equipment Identity (IMEI). You must have the IMEI number of the
> mobile set so detached by you to my address. Kindly inform Police
> Authorities about its wrong delivery by you along with IMEI number of
> Mobile Set and inform me.
>
> Otherwise I will be forced to lodge complaint about this matter to
> Police Authorities as concerned to sensitivity of mobile equipment as
> well as financial interest involved in this.
>
> Please also advice to me what can I do further what will be the status
> of my Order No. LSB-325785.
>
> Kindly look into the matter seriously and also inform me your
> registered office address.
>
> Dr. Alka Aggarwal
>
Reply
Forward
Reply
from alka aggarwal [protected]@gmail.com
to [protected]@letsbuy.com
date Thu, Sep 1, 2011 at 10:34 PM
subject Re: Fwd: IN TRANSIT - LSB-325785 - Blue Dart - #[protected]
mailed-by gmail.com
hide details 10:34 PM (14 minutes ago)
Dear Sir/Madam
With reference to my Order No. LSB-325785 the order placed by me is for Nokia C2-03 (White Light Gold) mobile handset for Rs.3834/-. And my earlier phones and emails to you.
In this respect I wish to inform to you that after continues pursuit of my courier to Blue Dart courier at the phone numbers[protected] and mobile number [protected]. It was informed to me that the courier so dispatched in my name has been delivered in the name of Amit. Thereafter Blue Dart courier has contacted me that they have traced the courier as it was wrongly delivered. At about 3 p.m. today (01/09/2011) courier boy come with the courier, the main packet is completely torn off. And the inner box is of Nokia phone of black color that has also been tampered with. Whereas the order placed by me is of Nokia C2-03 (White Light Gold) mobile handset. As the packet is completely torn off and the handset does not matched with that I had ordered, I refuse to take the delivery of the same.
Please note that it seems to be some foul play at the end of Courier Company. As firstly they have informed me that the courier has been delivered to in the name of Amit. How it can be possible as it was not a simple courier that can be wrongly delivered there is payment to be made on the delivery of the courier.
Please check at your end that details of the mobile set dispatched to me. Weather it was Nokia C2-03 (White Light Gold) mobile handset or not. You must have the IMEI number of the mobile you can easily check out the whereabouts of the mobile handset. You can easily check with the help of details of the handset dispatched by you and the one claimed by the courier company.
Please inquire about the matter how the valuable courier and be mishandled by the courier company.
At the end of the day I feel cheated and harassed.. I don’t think that your company feel good on account of cheating of you and your customer by your courier. You are requested to look into the matter and resolve my complaint.

Regards

Dr Alka Aggarwal
[protected]
- Show quoted t