DTDC Courier & Cargo Complaints & Reviews

I provide correct pincode 560045, but when I try track my shipment it's show wrong pincode 600002, how could this possible, after I provide correct information how could it's happene, what a pathetic service they provided after we paid for service and they make joking around coustomer...

Hi My Consignment number is X45056048, from past two day every morning they put an update that parcel is out for delivery, and at night approx 8 pm they put update could not attempt (Dir). Plz help me. It is urgent to deliver that parcel on the given address as soon as possible... As i don't get any customer service number for call and to ask about my parcel....

My dtdc consignment no - X45056048 from last 2 day every morning they put an update that parcel is out for delivery, and at night approx 8 pm they put update could not attempt (Dir). Plz help me. It is urgent to deliver that parcel on the given address as soon as possible... As i don't get any customer service number for call and to ask about my parcel....

AWB/ CONSIGNMENT NUMBER V68000099

Booking done from Bangalore Peena on 16/08/2023, and Item received on 18/08/2023 DTDC hub Papanayakenpalayam

Courier Received by me from hub @ 1.40pm on 18/08/2023. If I ask for delay means no response from both side. Bangalore and Coimbatore. But consignment booked in Airmode with extra amount. Why they charges more to ship by surface time?...

My invoice number U[protected] and tracking ID 7D1777954
My order is not reach home because my address is incorrect but my address is correct so why my order is not received yet ???...

I raised a ticket 8756198 with DTDC for my shipment I63484112, seven days ago. The issue was I paid twice for the mentioned shipment and to support my case I provided all the screenshots and details of the double transaction.

Could you please provide an update on my issue? When will my refund be generated?...

My package V76677479 is out for delivery today (16th Aug) since 2 PM but no-body called until 6 PM where a blank call came with nobody speaking from their end. After that they just marked it as "Couldn't attempt"...

Ordered some time sensitive plant seeds from Seed2Plant per DTDC tracking # R60424395. Items reached Coonoor, Tamilnadu on time but one Mr. Balasubramanium did not deliver for 2-3 days after receipt-excuse: Road under construction, raining etc.?
Also when after several phone calls came to deliver the package started calling me names like 'cranky, ' 'why these people order Rs.10 orders and I have to come all the way to deliver these...

Hi Team,

I have booked my parcel delivery from Chennai India to Southall UK through DTDC app. 2 weeks ago.

My Parcel got stuck in Chennai office with no further update. I have been chasing an admin person (+91 [protected]) with no progress on my shipment. I have not included any prohibited items and have included only
my Ayurveda medicine and I have provided a doctor's prescription to the Pick up executive...

[protected]...

My parcel vide awb no. D75100903 till yesterday it was showing a mis-route, complaint lodged with ticket no - 8773557 and just now I tracked, it is at Surat airport, what is happening?? How can your service be so pathetic?? Screenshot attached of tracking and complaint acknowledgements....

Shipment X[protected]
Food item was ordered on 7th Aug' 23 from Bangalore which has reached Kota on 10th Aug 23, but not yet delivered. the tracking status showed "RECEIVER REFUSED DELIVERY", which is a false statement. complaint has been raised to CC of DTDC on 11th Aug' 23 asking for resolution and evidence of denying delivery, but no response except one email response. we are not even contacted once during this period. The DTDC...

I did a speed post on DTDC on August 10, 2023, from Erode to Coimbatore.
I have to receive the courier on August 11, 2023, but from the DTDC side, it shows the parcel delivered, but I have not received it yet.

consignment number C36691970

Please take this as an important opportunity to give priorities at the earliest....

Book my package as on 08.08.2023 at deoghar but on same day they not dispatch material. Next day move the material, after that they dispatch material to dhanbad, they take more than 1day, now they dispatch material at asansol, after that the not responding not in call or mail. And they always make same reply....

Hi I have a shipment from Hyderabad to Chennai my tracking number: H37884683 I was frequently tracking my shipment now it's showing shipment not delivered- reciever not available. 1st the shipment was delayed by 3 days I didn't receive any call from the DTDC courier service about delivery how they update as reciever not available. Kindly help me with this as soon as possible...

I dispatched a crucial document to the client via DTDC on the 6th of July, 2023. The tracking number for this shipment is U24650211. However, as per the client's feedback, they have not yet received the document. Surprisingly, the tracking status indicates that the document has been delivered. It has now been over a month since the dispatch. I have reached out through email and made two phone calls to customer care in an attempt to resolve...

I dispatched a crucial document to the client via DTDC on the 6th of July, 2023. The tracking number for this shipment is U24650211. However, as per the client's feedback, they have not yet received the document. Surprisingly, the tracking status indicates that the document has been delivered. It has now been over a month since the dispatch. I have reached out through email and made many phone calls to customer care in an attempt to resolve...

N our case the shipment weight is exactly different for the weight of one saree missing. The booking weight is 2.25 kg. and the same at the end point was only about 1.5 kg.

Also per the booking office, the tape they applied was tampered with and a transparent tape applied which was never used by the booking office. This is confirmed by mr.Sekar of the booking office and same has been communicated several times with the regional...

I am currently residing in Kochi, Kerala and there was a parcel booked from my hometown West Bengal on 10th July 2023. Tracking ID "F31195017". Upon not receiving any intimation or call from the courier service I tried tracking my package and came to know the same has been returned to origin.

Upon enquiring why the same was returned without any delivery attempt there was no explanation or answers provided. The delivery address...

महोदय,

निवेदन इस प्रकार है कि, मुरादाबाद (उत्तर प्रदेश) में M/s Chhaya agency (Dushyant Kumar) के नाम से एक DTDC channel partner का booking counter चल रहा है जिसका पता RAMGANGA VIHAR PHASE 2, MDA COLONY, MORADABAD, UTTAR PRADESH - 244001 दर्ज है।

परन्तु...