Dear Customer Service,
I am writing to express my extreme dissatisfaction with the service provided by your delivery personnel regarding my order with tracking ID "MYEC[protected]." According to the tracking information, the product was scheduled out for delivery on March 15, 2024. However, when the delivery boy contacted me, I was unavailable at my address. Instead of making arrangements for a convenient delivery time, the delivery boy insisted that I cancel my order or pick it up from your hub.
I was shocked and disappointed by the delivery boy's behavior as he did not attempt to accommodate a second delivery attempt or discuss alternative options with me. His insistence on canceling the order or picking it up from the hub was unacceptable and unprofessional.
As a customer, I expect better service and communication from your company. I rely on your delivery service to receive my orders in a timely and convenient manner. However, this experience has left me frustrated and inconvenienced.
I kindly request that you investigate this matter thoroughly and take appropriate action to ensure that such incidents do not occur in the future. Additionally, I would appreciate your assistance in arranging for the successful delivery of my order at the earliest convenience.
I look forward to your prompt response and resolution to this matter. Was this information helpful? |
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