Flipkart — television in warranty, picked up with promise of refund. refund pending for 90 days

Address:

Flipkart Internet Private Limited Vaishnavi Summit, No 6/B, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bangalore – 560034 India

I had bought a television on 15/07/2019 from flipkart.com with extended warranty of 2 years for a total of rs 39198, the television had a manufacturing defect and later after 11 months it stopped working due to a defective part which was within insurance, as per terms the television is supposed to fixed or replaced or money refunded within 30days. My complaint was lodged on 26/06/2020. It was inspected on 05/07/2020. Since they were unable to repair they agreed to refund the money with depreciation (68days from the date of complaint) which also i agreed. The television was picked up on 01/09/2020 and the amount of rs 28799 was supposed to be transferred within 8 days.in spite of various mails and requests the amount has not been refunded.