IndiGo Complaints & Reviews

I was travelling from Delhi to Kolkata via Indigo Flight 6E209 on sunday 19th Oct. We were 2 adults, one child and one infant. I was enroute from London to Delhi to Kolkata to LOndon. On check in we were informed by the staff that we were excess baggage by 33 kgs. I had a total of 93 kgs and was told that we were allowed only 60kgs. The staff were very uncooperative despite showing them my international tickets and that we were in transit,...

My brother Dr. Tapas Medhi, travelled Indigo Flight 6E 201 dated 1st nov'08 from Delhi ( starting at 5.30 AM ) to Guwahati.
The security did not allow to take his moble ( with Airtel prepaid sim [protected]) in handback but in checked in baggage. On his arrival at Guwahati Airport to his surprise he noticed the Mobile with above prepaid sim was not available in the bag.
On 2nd Nov'08, when he tried the number [protected]...

Sir,
I travelled from Delhi to chennai on Flight no. 6e 283 on 7th june 2008. Seat no. - 2c. I had bought a 'vegetarian' veg. roly-poly from your in flight food trolley. This happened to have an egg coating which is NON-VEGETARIAN. I WOULD LIKE TO KNOW WHY IT WAS CALLED VEGETARIAN? I AM A PURE VEGETARIAN FROM BIRTH AND I HAPPENED TO CONSUME A SMALL PORTION OF THE FOOD ITEM. I AM VERY VEXED WITH YOU ABOUT IT. I HAVE ALREADY...

It is very evident that This indigo airline is flouting all norms set by DGCA. DGCA clearly says that all airlines (indian) will have to refund 100% amount within 7 days of cancellation, witout withholding the money.

Is there anyone or place where these complaints could be heard?
Not even sure if airlines cartel have filled DGCA pockets for not acting and sitting tight....

hi, this rohit from ludhiana, my complaint is in regard of the poor resale of tata indigo. iown a tata indigo model 2003 LS .I wanted to sale MY CAR I WENT TO THE DEALERS IN LUDHIANA M/S DADAMOTORS LTD &M/S GARYSON MOTORS TO SALE MY CAR BOTH DEALERS VALUED MY CAR FOR RS 1.70 LACS . IS THIS FAIR AMT FOR THE CAR .IASKED THEM TO INCREASE THE VALUE BUT THEY SAID THAT THIS IS THE RIGHT VALUE OF AN INDIGO AS IT HAS NO RESALE VALUE . I WANT...

Dear Sir,
I cancelled my ticket no VLDULB, they charged rs 750 as cancellation charges, and the rest amount they reserved as indigo points.
I wanted to know if they are charging the cancellation amount then why they are keeping the left amount as indigo points, instead this amount should be credited back.
This is not a fair practice, in this manner they are forcing the customer to use their flight in a one...

Hi,

I cancelled ticket from Indigo airlines from Banglore to delhi,
For that Indigo charged cancellation fees Rs 750 per ticket, that is fine i got agree with that .
But they are not returning the remaining money around Rs.4000 saying that they don't give refund and will add it my indigo credit but i didn't get any chance to fly again and the worst is that they are just asking me to forget the...

I wrote this email in the feedback form in the Indigo airlines website.

This sunday, 8th June 2008, I had an extremely upsetting and disappointing experience with the ground staff of Hyderabad airport. My flight was a 3.45 flight for Mumbai and it was an urgent trip and I had booked the ticket via credit card by 12 that day. I had reached by 3 for my flight and had joined the check in queue at Indigo All Flights counter....

To whosoever it May concern,

I am writing this mail to inform you about the trauma i had to go through due to Indigo. This is my last resort. i booked an indigo flight from Delhi to Bangalore which was scheduled to depart at 8:45 PM on June 8th”2008. When I reached the counter with my husband at 7:50 we were told that we are too late and they cannot accept passengers. To our surprise the lady named Tina was extremely...

Dear Sir/Ma'm;
Since the first time that I flew on Indigo some 1.5 yrs ago I had a very high esteem about you and your employees in all sense of the word.

On 1st May 2008 under the booking PNR ZI1RLD my mother;wife and 3 yr old son was travelling from Pune to Kolkata by flight 6 E 410.As a measure of prudence since I bought this ticket on my credit card I accompanied them to the airport.All was fine except the...

This is to inform you, i was suppose to travel by INDIGO, PNR No.MM5WAA, Flight No.6E-404 from Kolkata to Mumbai, Depature time- 17.40 Hours. I had reached airport by 17.05 Hours and there was a long que for scanning of the luggage. There was only one machine that did the scanning and that was shared with three Diffrent airlines. SPICEJET / MDLR and INDIGO due to this there was a further delay of 5 minutes for the scanning of my luggage....

Booking Ref: EZR 508384/A & 515696/A.
Indigo Airline cancelled on 11 Feb,2008, flight from Delhi to Mumbai on 14 Feb,2008. Your staff offered alternate flight on Goair for all six passengers. This was accepted & paid for. As advised by your staff the necessary cancellation was also done online at the same time. At first one staff member advised that full refund will be received by me in 7 days. A subsequent enquiry this was...