[Resolved] Ing Vysya Bank — Refund amount of rs.4458 still not credited in my account
S
sunde92
from Tiruchirappalli, Tamil Nadu
Address:
600001
Website:
www.ingvysyabank.in
Hello sir/madam,
My name is shri babulal having a sb account in your ing bank chennai (184, gn st.) from the past 10 yrs. my account number is[protected]. i made an online booking transaction of rs.4458 on 09/05/2016 in make my trip.com through ing debit card but later on 27/05/2016 i cancelled the booking for some reasons. the refund amount of rs.4458 has still not been credited in my account inspite of registering a complaint (complaint id 1-[protected] dt.21/06/2016). the merchant make my trip has already refunded back the amount on 30/05/2016 in your account (refund reference no.[protected]).inspite of calling toll free number 30-40 times in the past 1 month there has been no progress in this regard. requesting you to kindly speed up the already delayed complaint. kindly oblige.
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Aug 5, 2021
Complaint marked as Resolved
ING Vysya Bank customer support has been notified about the posted complaint.
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We certainly understand your concern & apologies for the inconvenience.
We have escalated the matter to relevant team & would update you on priority.
Regards,
Kotak Team