I am unable to delete my kyc verified account as there is no option for it. Also, when i contacted junglee rummy by email they told me to call on their customer care number but no one is picking up the call too. I want to delete my account (Username:vdave33) as i have another account in which i am not able to verify kyc with the same details.
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Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2020
Junglee Rummy Customer Care's response Dear User,
Thank you for contacting Junglee Rummy.
We'd like to inform you that holding multiple accounts on our website is against our Terms of Service given at the following link (hyper link):
https://www.jungleerummy.com/termsofservice
You are requested to let us know the reason for this activity and the username of that one account that you wish to play with; all other accounts will be permanently deactivated.
Once we get all the details, we will let you know if your request can be accepted.
For further assistance, please feel free to write back to us on [protected]@jungleerummy.com. We'll be happy to assist you.
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