Verified Support
May 16, 2024
OLX India Customer Care's response Dear Olx User,
Thank you for informing us of your concern, we understand your situation and apologize for the inconvenience this has caused.
We wish to inform you that without any delay, we have blocked the fraudster account as well as the number so that they cannot dupe any more users.
We assure you that our top priority is to maintain a safe and secure OLX community and remove Users who do not comply with our Terms o[censored]se.
As OLX only provides a platform to a Seller and Buyer, therefore we do not participate or interfere in negotiations during any sort of transactions.
We recommend that you always evaluate the advertisement you are interested in.
If wish to file an FIR against the fraudster, please be rest assured that we will extend our help to provide all the information related to the fraudster to the legal authorities.
Your concern is our priority and we will always provide the best possible service.
You can also visit the mentioned link for the detailed Trust and Safety guidelines - https://help.olx.in/hc/en-us/articles/[protected]Safety-Tips
For further queries or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
We hope this information helps.
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