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Shiprocket Customer Care Contacts

www.shiprocket.in
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Last updated May 12, 2024
Complaints
465
Resolved
32
Unresolved
433
So far so good - The company responded to our notifications and is working on resolving complaints.
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Customer Service Contacts

Shiprocket Phone Numbers

Phone
+91 92 6662 3006
89
112
+91 11 4117 1832
37
49

Shiprocket Website


Shiprocket Head Office Address

Plot No.- B, Khasra- 360, Sultanpur, M.G. Road
New Delhi
New Delhi District
Delhi
India
110030

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Shiprocket Overview

Latest complaint Did not receive my parcel has been filed on 12/05/2024. Latest Resolved Irresponsibly kept me awaiting and asked for cancellation and reassignment was resolved May 8, 2024. Shiprocket ranks as the #17 most complained about among Postal & Delivery Services.

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Recent Shiprocket reviews & complaints(465)

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K
k2272
May 12, 2024
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Shiprocket — Did not receive my parcel

Address:27715 signal court

Hi, my name is Karminder I ordered a parcel from Amazon in April 9 and it supposed to be delivered by May 8 but I did not received my parcel yet . This was ridiculous as it is happens to me very first time . My order no is[protected] and even I tried to contact the seller but I did not find his contact number and I called you in your customer service but you guys did not respond my call . Please solve my problem if you can else you...
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S.Ghosh.Amp
May 8, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Shiprocket Customer Care
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Shiprocket — Irresponsibly kept me awaiting and asked for cancellation and reassignment

Address:Shiprocket 416, Udyog Vihar III, Sector 20, Gurugram, Haryana 122008

I've been waiting for my order from 30.04.2024 to 08.04.2024, and despite numerous calls to address the issue, they have only offered false reassurances. Now they're suggesting I cancel the order and reassign, which is incredibly unprofessional and irresponsible, not to mention a waste of time. I shouldn't have to go through the hassle of changing the package, downloading and printing a new label and manifest, and then affixing it to the...
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Bid432
May 7, 2024
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Shiprocket — Selling duplicate chinese smart watches in the name of crossfit

I have ordered one CrossFit smart watch having order id #34634 and it is delivered by DELHIVERY courier(awb No#[protected]) . It is the not the original CrossFit product. It is a cheap Chinese product . No response from the Customer Service.

Note: All status message/mails came from Shiprocket([protected]@net.shiprocket.in)

Company website : https://www.crossfit.net.in/...
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