I have sbi credit card, i received a call from this mob no. ([protected]) name raghavan from master and visa verification department at sbi on 03-feb-2016. He (Executive) told me that sbi bank will issue a new master micro chip card on behalf of my existing credit card. So first bank debit the charge of rs.-9000 (Same is already been debited) but he assured that it will be adjusted through reward points and the same amount will be credited to my account before generating my bill. And my credit limit was ingress from 90000.00 to 148000.00. I will happy that moments but i am totally soo sad becase he is cheated for me i am totally loss rs 9000.00. He was hesitating to provide otp but somehow i given otp. Immediately my account got debited with rs.9000. 20 days ago no isue card after i am understand he was cheater for me.
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Jun 21, 2016
Complaint marked as Resolved
ShopMantra.in customer support has been notified about the posted complaint.
Verified Support
May 20, 2016
ShopMantra.in Customer Care's response Hi Raghavan
We are just tell you that ShopMantra and ShopMantra epaykerala both are the different Companies.We not sell any products on own Site right now and we are using any gateway. But epaykerala is usuing Gateway Plase Check it out Company Detail on epaykerala website (https://www.epaykerala.com/index.php/common_link/contact_us/)
Thanks u
ShopMantra
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