[Resolved] Viveks India — customer id cus_[protected] order no soj16_00816093
S
SureshRaja1994
from Chennai, Tamil Nadu
Address:
Chennai, Tamil Nadu, 600118
Website:
Viveks Private Limited
Hi,
I mr. Raja booked an voltas ac 1ton sac 123 vdzu 3s 2018 with customer id cus_[protected] and order no soj16_00816093in viveks showroom purasawalkam on[protected]. We have still not received the product. We went directly to viveks showroom regarding this on[protected], and they stated that they will deliver the product on[protected] but they failed to deliver and failed to provide a feedback for the delay. When we called the person (Saravanan) who took responsibility to deliver product on time, casually said it is getting delayed and we will be getting the product soon. I dont think viveks, pursawalkam branch has no effective service person to render service. We have waited for almost two complete weeks without any response from viveks. Please try to sort out this issue as earliest. Or else i will be forced to sue viveks for a compensation.
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Sep 9, 2022
Complaint marked as Resolved
This has been resolved
Viveks India customer support has been notified about the posted complaint.
Hi Raja. We are sorry about this bad experience. Our customer care team has been notified, and will follow up on this delay. Please email us your phone number, bill details and detailed feedback to callcentre.[protected]@viveks.com, and we will follow up with you more directly.
Thanks,
The Viveks Team
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Thanks,
The Viveks Team