Address: | Chennai, Tamil Nadu |
I bought a whirlpool refrigerator and stand in vivek's north usman road branch on 24 jan 2019. My refrigerator color is red. So i bought red color stand. At the time of billing, i saw the stand was broken on bottom side. I asked the supervisor to replace a new one. But he told"we have a single piece and we don't have another one, we deliver within two days a new one at your home". After 4 days, i called customer care 4 times and branch supervisor more than 10 times. He told the same, we don't have stock now, we will deliver within two days. Please be aware before billing whether the things are good and ready to take home. Because, they didn't provide refund after billing. Worst response. Till today 07 feb 2019 i didn't get the stand. Never recommend vivek's. It's better to purchase some other better shop's. Was this information helpful? |
We are working on the customer's concern and will share you the further updates shortly.
Regards,
Whirlpool Support.