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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Last updated May 21, 2024
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West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 2

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B
bilaycgr
from Chandannagar, West Bengal
Jun 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received

Sir/ Madam,
I paid WBSEDCL electricity bill by using QR CoI paid the bill amount of Rs. 3320.00 for the period July'23- sept'23 through Google Pay by directly scanning the QR code, given in the bill on 21st June, 2023. Google Pay shows that the payment is completely successful, but WBSEDCL has not confirmed it till now..

The screenshot of Google Pay transaction receipt is attached for your reference....
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S
sumantadham
from Murshidabad, West Bengal
Jun 18, 2023
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Poor Electricity Service

Address:Vill-Darbeshpara, P. O-Raghunathganj, P. S-Raghunathganj, Dist-Murshidabad, State - West Bengal, Pin-742225

Now it's like a trend that electricity will definitely gone for 1 or 2 hours at every night. Most of the time if we try to connect the call to report this the call is not getting connected due to not reachable issue. And if the call connect it said from that office that we are working on it. This bad electricity service and electricity cut is happening from last 2/3 weeks. Most of time it said also from the electric office that many people...
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S
sssxxx
Jun 16, 2023
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Their is extremely low voltage in my area

Address:mangalbari ,malda,732101

During hotter days when everyone turns on ac their is extremely low voltage in my area(adarsha pally, ward 15, mangalbari, malda, 732101), i constantly complained several times in wbsedcl website and they closed the complaint by writing fuse failure and still the low voltage issue persists....
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S
Somen ghsoh
from Durgapur, West Bengal
Jun 8, 2023
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No power till 8 hours

Respected sir/Madam
I Sri Shanti ghosh facing the load shading problem still 8 hours no resolved till now my consumer id[protected] and the electric office contact no all that time tell busy area pin 713346...
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G
Gopi chand badge
from Kharagpur, Bihar
Jun 7, 2023
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No power

No power, bar bar sirf hamara phase hi ku band ho raha hai 4se 5 din her raat yahi nasta chal raha hai problem kya hai jab se yaha company open hua hai ye problem ho raha hai...
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biplab nayak
Jun 2, 2023
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New Meter Connections

Address:Adlabad, Egra, West Bengal 721429

Dear
Sir/Madam
My name Mr.Jatindra natha nayak I am Apply For New meetar connection But My Local WBSEDC Reject my appli cation due To Consumer ID[protected] for payment due 1813 rupees
this connection are belong to my father name- late prankrishna nayak
my father have 3 child WBSEDC Alocatted two meeter Another Child of LAte Prankrishn nayak when i apply for connection they are rejected my application sir need...
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Address:Purba Putiary Anandapally Bottala, Kolkata 700093.near netaji metro and purba putiary

With due request that in my locality maximum house having illegal air conditioning connection in single phase two wire metre connection. Our local substation office basdroni didn't inspect or didn't take action having or getting any information. so please send high officials to raid all houses . local official cannot do or take any step s due to local polical power....
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K
koushik474
from Kolkata, West Bengal
Jun 1, 2023
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Electricity service

Address:BAKHRAHAT

We are resident at Charaktala, Rasapunja, BH road Area. Pin- 700104. Electricity service provider is WBSEDCL.
Service is worst. Power cut issue is a main concern. Even for light drops of rain, they cut the power. If you docket your complaint, they not bother to resolve the issue with in few hours. You have to wait 1-2 days even more for resolution.

Nearest Office: Bakhrahat CC...
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Address:VILLAGE- BELATUKRI. P.O-NIKUNJAPUR, P.S.-ONDA, DIST-BANKURA, PIN-722144, WEST BENGAL

Sir,
With due respect I beg to state that, today i applied a new electric connection form. After submitted the portal shows that your application submitted successfuly. My application no is - [protected],
But I can not downlode my application form hardcopy and cotation letter.
Sir kindly solve this problem, if i get able to downlode my form and cotation letter hardcopy on online portal.
Please do the neefful...
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R
Rajat0605
from Durgapur, West Bengal
May 12, 2023
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High voltage fluctuations

We are facing huge voltage fluctuations in our area A-zone, Durgapur-713204, the key reason is most people are installing AC's without knowing about proper load capacity of their meters resulting in voltage fluctuations throughout the day and night. It has been too tough for us as our appliances are in danger, our mobile gets heated up when we plug in to a charger, moreover frequently power cuts are also in the queue.
It's horrible...
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G
graps
from New Delhi, Delhi
May 7, 2023
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Payment made but service not delivered request for refund

Sir i have made a payment via paytm UPI Ref. no,[protected] on dated 01/04/2023 at 07;50 pm amount of inr.1434, to UPI ID; wbsedcl.[protected]@hdfcbank the amount has been debited from my sbi account instantiy but the amount has not been credited to the payee and not refund in my account, it is requested to kindly resolve as soon as possible refund for unsuccess transaction thanking you...
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punkaisiu
from kolkata, West Bengal
May 2, 2023
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Billdesk Amount debited but electricity bill not paid to wbsedcl electricity

Dear Team, I paid my wbsedcl bill payment of rupees 1328 for the month June and July on 02.05.2023 but bill is not paid. Amount got deducted from ICICI bank but got an error message from Billdesk. please refund my amount as soon as possible.my transaction ID is[protected] on ICICI or credit to WBSEDCL...
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punkaisiu
from kolkata, West Bengal
May 2, 2023
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Billdesk Amount debited but electricity bill not paid to wbsedcl electricity

Dear Team, I paid my wbsedcl bill payment of rupees 1328 on 02.05.2023 but bill is not paid. Amount got deducted from bank but got an error message from Billdesk. please refund my amount as soon as possible.my transaction ID is[protected] on ICICI...
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New Connection Rejected But Refund Not Received.
Transaction ID: WPHW[protected] Date: 25.09.2021
Payment Gateway: BILLDESK Billing Office: AMLAGORA CUSTOMER CARE CENTER Consumer Id:[protected]
Invoice Number /Appl. No. /Inst. No: [protected] Bill Paid For: New Connection
Payment Mode : E-Payment
Received: Rs. 1966.0...
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S
subhdeep1972
from Kolkata, West Bengal
Apr 26, 2023
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Delay in load enhancement in already existing domestic electric meter

Ref:
Consumer ID[protected]
Dr. Subhankar Bandyopadhyay
Vill Chakberia, Champahati 743330
Subject: Delay in load enhancement procedure
Sir/Madam,
I have a domestic electrical meter connection in Vill Chakberia, Champahati 743330. Due to low voltage in the supply line I made an application for load enhancement on 12.09.2022. As per my application for load enhancement (Application No. [protected])...
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Niloy Roychoudhury
from Kolkata, West Bengal
Apr 8, 2023
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Meter Reading not taken since installation

We have installed a new WBSEDCL connection on 20.11.2022 . Consumer ID :[protected]
Post that no meter reading has been done and we did not get any bills ....
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B
Bapi364
from Ranaghat, West Bengal
Mar 31, 2023
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I am applying for withdrawal of deposited amount for new connection as per quotation

Address:VPO GAZIPUR PS RANAGHAT DT NADIA

Dear Sir,
I had applied for new connection but
some raised by Aishtala sub station, Nadia district. Then I applied for withdrawal deposited amount as quotion due to electric didn, t provide the service. Now passed 6 month above and not yet received my new meter deposited amount.Please solicit the matter...
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P
powercut@night
from Diamond Harbour, West Bengal
Mar 25, 2023
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Frequent Power cut during night time for 4-5 hours at a stretch

Address:South 24 Parganas, West Bengal

Almost every night power cut at this summer time. Even today right now power cut for more than 4hours. How can people live like that. We are paying for a uninterrupted service. Once the power is gone at night it will come only next morning. Why this suffering inspite of paying proper bill at proper time???...
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A
akashchanda8
Mar 14, 2023
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PIN code mismatch

Address:DC-104, Narayantala(West), P.O. Deshbandhunagar, Kolkata 700059

Consumer no:[protected]
Name: Durga Rani Ghosh
Address: DC- 104, Narayantala (West), P.O. Deshbandhunagar, Kolkata 700059
the current pin code is 712602 which is wrong and should be corrected to 700059...
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U
UDAY SANKAR MAITY
Mar 10, 2023
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Bill payment successful but payment not updated wbsedcl"s site

Address:NANDAKUMAR,PURBA MEDNIPUR,WEST BENGAL,721648
Website:www.wbsedcl.in/irj/go/km/docs/internet/new_website/Home.html

On 6th march i have paid a bill throgh a upi app of 1100 rs bill payment successful through the app bt wbsedcl not reflecting the payment.repayment showing with late payment.please help...
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