[Resolved] You Broadband India — internet connection cancelled before installation - refund not received
N
niksalaskar
Hello,
I have booked internet connection on 22nd of march 2020 from you broadband & i have paid online amount of rs.2520/- for 3 months plan. I have communicated continuosly with the service provider hari om enterprise for connection but due to lockdown they were unable to attend for connection. So that i have cancelled my intrnet connection before installation. I have requested them for refund. Its more than 2 months i have yet not received my paid amount. They are saying courier service is not available so that they are not able to deliver refund cheque. I have requested them for online transaction so that i will receive my amount earlier. But they are refusing and saying company policy will not allowed them to pay refund amount by online transaction.
Please help me to get my refund back.
Thank you for your help in advanced.
Regards,
Nikhil salaskar
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May 30, 2020
Complaint marked as Resolved
Once courier service resume they will deliver refund cheque. they are not ready to pay refund by online transaction.
May 30, 2020
Updated by niksalaskar Not yet resolved my complaint.
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