Claimed

Airtel Complaints & Reviews

2.1
Last updated Jun 4, 2024
Complaints 54515
Resolved
21960
Unresolved
32555
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 570

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Shadwal
from Kozhikode, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

channels stopped suddenly and customer care not picking calls

Address:Kozhikode, Kerala, 673003

My airtel dth service stopped suddenly and it's been 4 days and i didn't hear anything from them. I've already selected the expensive (Which they said it will reduce monthly bills) trai subscriptions but still, my channels are not working. I've tried calling the customer care for at least 50 times and it was a total waste of my time, i even tried emailing them but i didn't get any response. Daily my balance is getting reduced and they don't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Lucknow, Uttar Pradesh, 226024

I amit shukla (Airtel dth customer id:[protected]) have changed my plan on 05.02.2019 through their qr code as received: tvchg dtgjgrbz frosnpv61 fd8v9v71 tj2g3o82 g6og92 enra1 gkoge2, i have received the message that thanks for selecting new pack on airtel digital tv, we have received your request and after changing the plan airtel has discontinue my services and not restored till now (Dated:08.02.2019).
I brought to your notice that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hyderabad, Telangana, 500046

Hi, i had applied for an airtel broadband connection, paid for the installation with 3 months package. I was told that the feasibility is there in my society but eventually when the executives came the connections couldnot be made. I asked for the refund, the sales exec told me it will be done automatically since the connection was not made. I have been waiting for this to happen for 2 days, but so far no movement or confirmation from anyone....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Valarmathi Subramaniam
from Bengaluru, Karnataka
Report
Copy

digital tv subscriber 3010142394-001

Address:Ranga Reddy, Andhra Pradesh, 500019

Customer id: [protected] as per the recent change in channels subscription, i have subscribed to certain channels on january 28th, which was promised to be activated from 1st february. The new scheme was not activated on 1st february. Hence, i made new request 337284 on february 1st, which was promised to be activated within 48 hours but not. On february 7th, my connection has been changed but not to the channels i requested. The channels...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aavik Das
from Kolkata, West Bengal
Report
Copy

connection in rajarhat

Address:Kolkata, West Bengal, 700157

Since the new trai regulation, im not able to view any paid channels in my set top box even though i have sufficient balance in my account and also i changed my package on 31st january. Airtel is deducting by balance everyday but not providing me the channels. Whenever im calling them to complain, they are refusing to help and saying there services are temporarily down. Please help!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Avtar67s
from Amritsar, Punjab
Report
Copy

no channel is working

Address:Chandigarh, Punjab, 140103
Website:www.airtel.in

I have connection of airtel dth connection.
I have a long pack of 11month +1 month which is expiring on june 2019.
As per new rule of trai i opt for a pack designed by operator.
Which is value sports rs 360.

But on evening of 07.02.2019 all chennels are blocked.
I tried many time on customer care no [protected] but there is no response.
My airtel dth id is [protected]
Avtar singh...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi, 110070

I am trying since past two weeks to recharge my cell phone ([protected]) of amount rs 500 (Talktime only) from airtel app and websites. On doing so an automatic coupon of rs 50 is applied making the recharge of rs 450 which i am unable to modify.
I tried doing so 3 times in past 2 weeks and every time i do so my credit card is charged of amount rs 450 but my mobile doesn't reflects that balance and then i get a message of transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudeeptap
from Bargarh, Odisha
Report
Copy

internet connection extremely slow

Address:Khordha, Odisha, 751030

Team,
I am staying in plot no - 1595, lane 1, lake valley, bhaktamadhu nagar, khandagiri, bhubaneswar, odisha.
The internet speed is very poor over. It feels extremely irritated. Forget about downloading.. Browsing is a very difficult task in mobile. If you are using a laptop then.. Buddy you are gone.. To browse one page you may take 10 mins if you are lucky.. Otherwise.. You only see the error page in browser.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi,
I am not able to receive any sms or send any sms from my airtel number since last 20 days. I am on international roaming at dhaka-bangladesh & had activated ir. It was working fine but now i cannot even update whatsapp as the verification code is not being delivered. So is the case with all my banking otps etc.

This is really harassment & bad customer service as numerous complaints have been lodged by me but the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudeeptap
from Bargarh, Odisha
Report
Copy

internet speed extremely slow

Address:Jajpur, Odisha, 755019

Team,
I am staying at - khamigan, po - pachhikote, dist - jajpur, odisha,. It's my home town and a rural area.
The internet speed is very poor over. It feels extremely irritated. Forget about downloading.. Browsing is a very difficult task in mobile. If you are using a laptop then.. Buddy you are gone.. To browse one page you may take 10 mins if you are lucky.. Otherwise.. You only see the error page in browser.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:560068

Hi,

I returned an airtel sim card provided by my company in september 2018 before travelling out of india. The number was [protected]. I have a confirmation from my company that it was deactivated in september 2018 itself. Please note that it was a company provided sim and had no link to my personal bank account. After 4 months i see that airtel has sent a bill for some 3 lakhs rupees to my personal hdfc bank account bill payment....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amitv04
from Almora, Uttarakhand
Report
Copy

port my number from bsnl to airtel but sim not working

I port my bsnl sim to airtel on 30 january 2019. After 8 days my old bsnl sim stop working and when i insert new airtel sim the network are not available.. My bsnl no. Are linked with all my bank account and in college. I didnt getting anh notification about bank and college because network are not available.. Pls start my sim.. Its very important for me
As in photo u can see there are no network in second sim.....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sapan09
from Lucknow, Uttar Pradesh
Report
Copy

activated unwanted pack

Address:Lucknow, Uttar Pradesh, 226016

I am Airtel DTH customer since 2010
I recharged long duration (one year) pack before new guideline on November 2018.
After new rules I selected my channels around Rs. 280/- per month.
thereafter Airtel customer care confirmed me that your new plan will activate after end of current plan.
but today Airtel activated unwanted pack, with cost of Rs. 2653.53/- per month.
after that I am trying to contact Airtel...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Samastipur, Bihar, 848132
Website:[email protected]

My Airtel DTH Customer ID:- [protected]

Mobile Number:- [protected]

When I am going to choose the channel under New trail Rule I can't find Aaj Tak and India Today News Channel in the list.

I tried to call to AIRTEL DTH multiple times but can't able to talk to Customer care.

I also mailed to [protected]@airtel.com but didn't get any reply.

Under New TRAI rule it's...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vishnuvarthan Balasubramaniam
from Chennai, Tamil Nadu
Report
Copy

dead slow broadband internet

Fake ads like providing fastest network.
Broadband network can't even open gmail link continuous use of internet more than a hour. Also raised a complaint regarding this and they said it ll be resolved. But its just a braun wash for closing the ticket. Customer care is not worried about customers once they had a connection but always gives call to pay the bill twice in a day....
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Srdp22
from Kolkata, West Bengal
Report
Copy

not giving bengali channels of zee star and sony

Address:735222
Website:www.airtel.in/digital-tv/customercorner

Sir I use airtel digital TV customer ID no. Is [protected] I have selected the bengali base pack of zee star and Sony too bt they are not providing the channels I have been complaining them from last 1 week but they are not giving any positive result and adding to this the channels which are free they are also not providing them please help me sir....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raghu4286
from Udhampur, Jammu and Kashmir
Report
Copy

without service deduct money

Address:Jammu, Jammu and Kashmir

I am airtel DTH subscriber my ID [protected] & my service withdraw from 2 Feb 19 and till date no service resume On 2feb19 in my account of same ID Rs305 is laying they deduct Rs 5 daily and today they deduct Rs 70 and say that you choose 1600 per month wala pack after sending mail and calling airtel customer care they still not resume my service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zubair56
from Kyelang, Himachal Pradesh
Report
Copy

getting redirected to one.airtel.in/rccf on every web browser.

Address:Pauri Garhwal, Uttarakhand, 190010

I am not able to visit any website on any mobile web browser on my mobile as I am always getting redirected to one.airtel.in/rccf.
This has turned my whole day miserable.
I tried to contact customer care on 198.
But they are clueless about it.
And I have already tried resetting phone, reinserting sim but nothing works.
Please resolve this problem immediately.
I am getting so irritated by this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arasavel
from Tiruchirappalli, Tamil Nadu
Report
Copy

airtel dth subscription fraud

Address:Tiruchirappalli, Tamil Nadu, 620017

I had purchased AIRTEL DTH set. they are cheating by not charging as per our requested plan. Even after changing the plan for a lower rate they are charging higher amount. They are changing the plan to higher amount withot our request. Even after making complaints they are restarting their fraudulent behaviour. For example my acoount was showing Rs239/month. But after recharging it is valid only for 23days. Now after the trai regulation their...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dindido
from Ahmedabad, Gujarat
Report
Copy

noncompliance with trai rule

I want to make a complaint about my Airtel d2h servicr provider. My Airtel DTH customer Id is [protected]. I got fed up of their highly irresponsible and arrogant behaviour towards me. They are not implementing the new TRAI guidelines even I selected and submitted my own channels as per new guide lines via internet and even submission through television QR code on 27 Jan19 and 02 Feb 19 respectively. I contacted Airtel customer care minimum...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy