Claimed

Airtel Complaints & Reviews

2.1
Last updated Jun 4, 2024
Complaints 54515
Resolved
21960
Unresolved
32555
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 659

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sshine
from Bengaluru, Karnataka
Report
Copy

airtel digital tv setup box and service

This is regard to my digital tv setup box issue. Last couple of week i am following with airtel customer care to get the resolution of the issue with dth box.

I have been getting assurance from airtel customer care every time when ever i called them last 4 days i have called them 6-7 times every day to get the issue resolved but every time new employee will attend the call and i need to narrate the problem from the scratch....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Physiology
from Lucknow, Uttar Pradesh
Report
Copy

cannot make outgoing calls while roaming

I have an airtel prepaid connectionfrom kolkata. Ever since i came to gurgaon i am unable to make any outgoing calls. When a number is dialled it says not registered to network. This is causing extreme inconvenience. Please see that the matter is resolved as soon as possible. However i am able to receive incoming calls. I am able to send sms as well as use data....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Girish Mohan Bhakri
from Delhi, Delhi
Report
Copy

no network inside the building

Address:New Delhi, Delhi, 1110007

There is no network inside the house.in
Delhi universityy north campus you have to come our in open to talk on phone.
We are facing this night mare for last six months.

Moreover airtell doesn't care for their customers howsoever loyal he is. Recently i have been charged with huge bill and ready to resolve the issue.
Such an arrogance despite such a poor network...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KaushikDeka
from Barpeta Road, Assam
Report
Copy

balance deduction without consent

Address:Kamrup Metropolitan, Assam, 781040

Eros now service has been activated on my mobile number without my consent and i have been charged rs 49 for 15 days, leaving nothing in my balance
I did not subscribe for such services and i don't understand why it was activated
I want my balance to be refunded back immediately. Now this is not the first time, it has happened to me many times and that time it was a different service, i want a refund for this money as well,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinod0812
Report
Copy

balance getting reduced wrongly

Address:Bangalore, Karnataka, 560061

I have submitted complaints with respect to balance getting reduced wrongly about a month ago. Till now there is absolutely no response from customer care. I been recharging my airtel prepaid number. But the balance is reducing even though no calls are made. I recharged with 200 rs. But balance shows 2 rs. Please cancel if any pack is activated unintentionally. I had raised this issue preciously as well, however i was told that i have used...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
brshah26
from Mumbai, Maharashtra
Report
Copy

airtel secure sr# 88079906 and 3605864

Address:Thane, Maharashtra, 400607
Website:www.airtel.in/airtel-secure

My wife is a subscriber of airtel for a few years (I don't know the exact number of years). She has subscribed to "myplan_infinity 1199_r" which entitles her for "airtel secure" service that covers customer's mobile handset against any liquid or accidental damage.

On 3/october/2018, my wife met with a small accident at home itself and broke back glass of her mobile. We raised a case (Sr # 3605864) in airtel secure for the repair...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I received a message today stating that starstruck service has been renewed and being charged 35rs for 7 days. When at the first place this service i have never opted. I have recently moved from postpaid to prepaid and i never subscribed to any of these service. I want my money refunded and going forward i should not charged for the service that i never opted for....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sahilkapur21
from Nellore, Andhra Pradesh
Report
Copy

no network after porting postpaid airtel number

Address:New Delhi, Delhi, 110065

I had applied for porting my airtel postpaid no. [protected] on 9 october 2018. Today morning at 2am i got a message that my number has been ported. I inserted my new sim at 7:15am today morning. It is now 1:12pm as i am writing this complaint and still there is no network. I have called customer care about 8 times and everytime they ask me to wait for longer as my number is already active. But there is no network. I cannot even visit a customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
neerajmisra2410
from Delhi, Delhi
Report
Copy

airtel prepaid services activated without my permission

Address:208025

Airtel activated value added services of gaanakhazana and halocell games
Without my permission and deducted rs.90 and rs. 35 respectively from my main balance on dated 13.10.2017 saturday. I had never requested for any such service. Photos for services activation has been attached for referance. Arrange to get refund in my talktime main balance.
Neeraj misra
Email : [protected]@gmail.com...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sohansarthak
from Mumbai, Maharashtra
Report
Copy

not receiving incoming calls, sms and also no outgoing sms for 9726124433

Address:Ahmedabad, Gujarat

Hello,
I am facing the issue of not receiving any incoming calls from 07/10/2018. Whenever anyone is calling its saying invalid no. Whereas outgoing call is working. Incoming and outgoing sms not working. I have registered a compalint with airtel bu its been 7 days stiil there is no resolution

Kindly help me out.

Reference no. 31-[protected]
Reference no. 31-[protected]

Regardsbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
ca1995
from Morena, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unknown deduction of balance for the services that i haven't activated.

Many unknown services has been activating automatically in my no. And i used to stop those services by sending stop to 155223. Despite all that, after some time a new service gets activated automatically and again balance deduction. Recently one more service has been activated automatically and i haven't deactivated it. I want full refund of all those services which are activated automatically and make sure that these services don't activate...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sgags26
from Basi, Punjab
Report
Copy

my phone number

Address:Chandigarh, Punjab, 160011

Hey,
This is to inform you that i am a loyal customer with the airtel from past 6 years. On 11th october 2018 evening, my number automatically went on to no service mode. After contacting airtel multiple times on customer care and in store, they are saying that my number was not on network ever. I 've this number with banks and multiple social media accounts. Also, i am loosing my business as i am not able to contact people and people...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
Kavita Ojha
from Delhi, Delhi
Report
Copy

pathetic connectivity

Pathetic connectivity, be it voice or data. Ads claim to have 4g connectivity even in the remotest of the places, however even in cp which the heart of the capital (Delhi), the connectivity is ‘zero’. I would rate in ‘negative’ if the same was available on the rating scale. *pathetic* network!! Airtel - please stop focusing on advertisements and focus on your core functionality for which you are in the market. For me, as a customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sn1953
from Lucknow, Uttar Pradesh
Report
Copy

value added services started by company without consent of consumer

Address:Varanasi, Uttar Pradesh, 221106

I am 65 year old pensioner and using airtel mobile number (I. E [protected]) from past 15 days but last 2 or 3 weeks company imposing value added services at me without taking my consent and regularly deducting my account balance. It is not the first time that the company did this to me it's been done by the company regular basis. It's my request to kindly look into this matter and get me refund my amount which was deducted from my account.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chapter
from Darbhanga, Bihar
Report
Copy

deduction of rupees 20 from my airtel account balance.

Today's received a sms that 20₹ deducted from my airtel mobile a/c at 2:12 am.

Balance deducted without my permission, i dont know whether service of bhaktisagar portrait has been started on my airtel no or not. Without any request and deducted rs.20 from my account balance. Please stop service and return my balance as i have not requested for this service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek Tanwar
from Noida, Uttar Pradesh
Report
Copy

higher postpaid bill

Address:201014

I have opted for rs. 499 postpaid plan and in the first month the bill is at around rs 500, but from second month onwards they are increasing the billing amount every month without any clarification and it had reached at rs.900. Most of the time i use wi fi connection and hardly use my mobile data.
I need to know how they calculate the billing amount and my detailed transactions history including everything.
And in case if there...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
adjamal86
Report
Copy

any incoming call not received

Hello Sir I have Airtel prepaid number work in Saudi Arabia but incoming calls is not working my family and friends hi call my number but go call every month my bleace Rs99 Curt can you check my number wot problem and please activate fully international roaming my number is [protected] my name. Ahmad Ansari

Thanks you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
venki3574
from Hyderabad, Telangana
Report
Copy

received less balance than mentioned

Address:Ranga Reddy, Andhra Pradesh, 500092

Today[protected] i have recharged r100 which was mentioned in airtel app as fun talk time where as after recharge i have received only r81.76 balance.
This looks to me as kind of cheating practice. Being a reputed service provider how are suppose to cheat customers.

Details
Mobile no. [protected]
Date:[protected], 9:39 am
Trans id[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:683514

Sir,
I had charged my mobile for rs 448 today for which i received a message saying service has been initiated and the txn id for ref[protected]. My account balance says rs 18 only. I tried to use the net services that too did not work. Could you please do the needful. This is the second time i am facing such an issue again.. Hope in future this would not be repeated.
Regards
Reeja suresh....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dom@son
from Mumbai, Maharashtra
Report
Copy

internet problem

My network work normally and then suddenly gone and the net was close. And the 4g network didn't work in 5 to 6 days and downloading speed is low too. And sometime the call is disconnect while calling. The range is show here but the network is still didn't work. There is problem also on downloading the downloading speed is 100 to 200 kbps speed so plzz solve this problem soon as soon possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy