Comments
yes we did face the same problem of very poor service.They made humpty number of calls before purchase and even not ready to give proper installation which was promised to be free.No installation even after four days of purchase for AC we purchased.The boxes are kept unopened in the house for four days...Worst ever experience faced .If this issue persists they will never be able to retain customers with them...Very much upset and even lost the happiness of buying a new AC...
I got an AC 2 yrs back from Sathya Agencies Medavakkam. It was an used one and not in working condition, No Gas. So called Sathya and got another unit after 3 days, this time a big dent on the AC with No Gas again. The sale guy Shaaji was not picking up the calls and no one was there to help out.
3rd time called the head office and got a replacement. Took almost 15 days to get the product with lots of mental pressure and headaches.
This is indeed a fraud company and second hand selling company. In few years all factories will start doing their direct sellling via online and companies like these cheats will go to streets.
3rd time called the head office and got a replacement. Took almost 15 days to get the product with lots of mental pressure and headaches.
This is indeed a fraud company and second hand selling company. In few years all factories will start doing their direct sellling via online and companies like these cheats will go to streets.
TSPS Chennai's reply, Apr 6, 2022
I bought Ac Hitachi on 2 April 2022 and they installed it on 5th April .It worked for two days and then there was no cooling from the indoor.I checked with Hitachi service center and the technician said the Satya need to provide replament.i am waiting for the replacement.The new AC got repaired within two days.
Totally agreed, they are selling items from refurbished factories.
I got an AC 2 yrs back from Sathya Agencies Medavakkam. It was an used one and not in working condition, No Gas. So called Sathya and got another unit after 3 days, this time a big dent on the AC with No Gas again. The sale guy Shaaji was not picking up the calls and no one was there to help out.
3rd time called the head office and got a replacement. Took almost 15 days to get the product with lots of mental pressure and headaches.
This is indeed a fraud company and second hand selling company. In few years all factories will start doing their direct sellling via online and companies like these cheats will go to streets.
I got an AC 2 yrs back from Sathya Agencies Medavakkam. It was an used one and not in working condition, No Gas. So called Sathya and got another unit after 3 days, this time a big dent on the AC with No Gas again. The sale guy Shaaji was not picking up the calls and no one was there to help out.
3rd time called the head office and got a replacement. Took almost 15 days to get the product with lots of mental pressure and headaches.
This is indeed a fraud company and second hand selling company. In few years all factories will start doing their direct sellling via online and companies like these cheats will go to streets.
Hi dear consumers don't go to sathya they all are cheat fellows they selling the product very high rate compare to others min Rs.[protected] high. they telling the model is different but i go to other shop i check the model the same one other agency is selling low. so dont go any sathya electronics.
Sathya Agency - Kolathur Branch
We purchased Ondia Aircondition 1.5 Ton from begining itself the machine was not working properly after repeated complaints some trainee technician was attended the complaints and went off but the problem was not solved. Within a matter of 3 Months the Indoor pipe lines are totally damaged, Again they taken back the unit around 20 days there was no proper response the complaint was handled by Ms. Asha & Mr. Keshavan from Customer Support.
STILL MY PROBLEM WAS NOT SOLVED
Buying Home Applicances from Sathya Agencies very wrong Choice
We purchased Ondia Aircondition 1.5 Ton from begining itself the machine was not working properly after repeated complaints some trainee technician was attended the complaints and went off but the problem was not solved. Within a matter of 3 Months the Indoor pipe lines are totally damaged, Again they taken back the unit around 20 days there was no proper response the complaint was handled by Ms. Asha & Mr. Keshavan from Customer Support.
STILL MY PROBLEM WAS NOT SOLVED
Buying Home Applicances from Sathya Agencies very wrong Choice
I was purchased TV(SONY LED KLV32R422E) through online, problem is i m not received TV which i seen from Internet(Sathya portal) i revived different TV, Regarding this i spoke with sales & store In charge they said its like that only. cheating the customer like anything.
I never expect this kind off service from sathya.
customer care response is very very very bad
I never expect this kind off service from sathya.
customer care response is very very very bad
very worst customer service after buying products .
I am purchase new hometheater today but sound was very low... Please send insulation guy in my place... Ple intimate ...ple very arjent...
I bought Hitachi Ac on March 18th in Chennai Trade center.we saw the Advertise in magazines that is we use HDFC Bank credit card we have 5% Cash back offer.
I asked the sales person regarding the cash back offer. they said yes.After we choose the Hitachi Inverter AC 1.5 ton. Then i gave the hdfcbank credit card for payment of 39000 INR.
They debited my money.Then when i inquire about my cash Back They told me they swiped my credit card in wrong Machine that i am not eligible for Cash back.
Then i spoke to Mr.Santhoh Kumar His moblie number-[protected].he told me that come to porur branch to swipe my card one more time for payment of INR 39000.Then they will give me cash of Inr 39000.
The i went to Porur branch on 31st March. and they said it's year ending it is not possible to proceed on that day and told me to call on Apr4th.
Then called to Mr. Balamurugan to porur branch he told me to come to porur branch and to swipe my card again and they will transfer the money to my account through RTGS after 4 working days.
Now what should i do.
i need to go to consumer court for my concern
replyt
I asked the sales person regarding the cash back offer. they said yes.After we choose the Hitachi Inverter AC 1.5 ton. Then i gave the hdfcbank credit card for payment of 39000 INR.
They debited my money.Then when i inquire about my cash Back They told me they swiped my credit card in wrong Machine that i am not eligible for Cash back.
Then i spoke to Mr.Santhoh Kumar His moblie number-[protected].he told me that come to porur branch to swipe my card one more time for payment of INR 39000.Then they will give me cash of Inr 39000.
The i went to Porur branch on 31st March. and they said it's year ending it is not possible to proceed on that day and told me to call on Apr4th.
Then called to Mr. Balamurugan to porur branch he told me to come to porur branch and to swipe my card again and they will transfer the money to my account through RTGS after 4 working days.
Now what should i do.
i need to go to consumer court for my concern
replyt
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+91 46 1232 4985
+91 46 1420 0985
370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
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They are doing very poor service in shriram finance ...
I had a very poor experience with shriram finance in sathya agencies ( porur branch) Chennai