Verified Support
Jan 12, 2020
Digital Vidya Customer Care's response Sorry for the delays. We have escalated this issue to our team and they are investigating the issue.
We honestly wor towards giving the best to our candidates and if there is a lapse from our side, then rest assured that we will take corrective action ASAP. Please bear with us with patience.
Please mail us your problems and registration details on [protected]@digitalvidya.com so that we can understand the issue in details.
Feb 03, 2020
Updated by Ssc2019 Hi digital Vidya ... What more should I mail when I have written my complaints in detail and a check on emails in the database will help you have the mails I have sent .
Pls ask my training coordinator for the mail
She's neetu .
I really can't write the story time and again for the irresponsible attitude towards a lady who was looking for returning to work by taking this course .It might not mean anything to you but that 60 k is my hard earned money before I became stay at home mom ..
Don't underestimate us pls .. out of corporate means the stay at home moms can run their business and for that I chose your institute .
A mail was written by me to Pradeep Chopra to which Kapil replied me to take the course again, which is really impossible now because I have lost confidence and trust in digital Vidya especially after gauri insulting and the way Kapil wrote no refund .
You all think you have done justice .
Education is business but should be with intergrity and respect .
I had a bitter experience from Kapil especially who's co founder not even apologizing and just dropping mail say no refund .
Please let me know when I will get refund .
I am not mentioning my name, because on checking with training coordinator neetu you will get all my details .
And after all this mail, for months there was no response
Please don't delay my refund . 60 k should be made proudly and not fooling people
So pls
Feb 03, 2020
Updated by Ssc2019 Here are the few screenshots of the mails received
And I wish to correct although I wrote to Kapil and pradeep it was Neha answering my mails ... Neither Kapil not pradeep responded
Feb 18, 2020
Updated by Ssc2019 It's being more than one year with proof submitted not sure why so much confusion .
It's more than a year
Being in the digital space digital Vidya should be knowing customer service importance
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