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DTDC Courier & Cargo Complaints & Reviews

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Last updated May 31, 2024
Complaints 11619
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DTDC Courier & Cargo reviews & complaints page 9

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Address:Vijayawada Hub at Mustabada

The cover which was sent to Hyderabad on 14.06.2023 from Bhavanipuram DTDC, was returned from Hyderabad hub to Vijayawada Hub even after lapse of 1 month they could not trace the cover. They offer silly reasons, don't answer calls, highly irresponsible behaviour of the staff. They promised to give a letter that our cover is missing as it is urgent government official communication. But in vain. Reputation of DTDC will be tarnished by such...
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Hi, I was waiting for a package delivery AWB no.C36091152. I was tracking in website, it is showing successfully delivered.
How come I dint even receive any calls or messages regarding delivery or out for delivery.This is ridiculous, tracking is meant for customers to track there packages not to fulfill ur score cards .This is worst . request you to deliver my package as early as possible....
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rose0016
Jul 15, 2023
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Not delivered (CONSIGNMENT REDIRECTED)

I received an OTP in the morning for the said package but didn't receive it. I got no call from their side for address confirmation and now its showing not delivered. Please look in this matter as soon as possible!...
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SweetyMallick
Jul 14, 2023
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Missing/not delivered package

Website:www.dtdc.in/tracking.asp

My parcel was given to DTDC on 8th July in varanasi
It is to be delivered in Rishikesh, uttarakhand. But it's been 7 days, and no updates yet from them. Also in their tracking it shows my parcel was delivered to okhla branch on 13th July but no further movement. I need my bag immediately
I have no update about where my bag is, when I will recieve it. And they are not available on call as well as their number on the receipt...
+1 photos
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Shaby lat
from Gwalior, Madhya Pradesh
Jul 14, 2023
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Delivered my parcel to wrong person

My name is pooja and i want to submit a complaint regarding my courier which i have not recieved but when i tracked it on dtdc site it shows that courier has been delivered and recieved by SI baba.Even i dont know who's this SI baba .you have delivered it the wrong person even without confirming by calling the receiver which the courier has been sent to..very poor
service.please help me and give my courier to me. my tracking id is...
+1 photos
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Binnu1
Jul 13, 2023
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To get refund from the company

Sir my order number D54856010 from Wild stone shipped with DTDC was supposed to arrive on 5th of the july, that evening delivery boy called and asked to take the parcel from 10km away from the provided address but we refused to do so and he immediately ended the call, since then we are waiting for the parcel but it never arrived. The amount of parcel is 526 rupees and now we want refund from the company. I also complained to their costumer...
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Address:Chandapura Bangalore

Hi team DTDC courier service is used for my online purchase which is placed 3 week back and it's still not delivered.

My tracking number for dtdc is X44803940

I have been chasing customer support even they are not responding any for my query

And i noticed one more thing that dtd service in chandapura Bangalore is not providing any service properly. They are not responding calls....
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S@ggii
from Bengaluru, Karnataka
Jul 11, 2023
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Led tv broken while shipping

My name is sagar kumar from bihar. I have used dtdc courier service to ship my product AK 43" UHD LED TV with consignment number: D29136153 from nalanda(bihar) to bangalore (karnataka). Shipment delivered on 28.06.2023.

But my tv broken while shipping, i have given many complaints to dtdc customer care with all relevant videos and picture and the invoice which was provided by the courier guy but no one responding. I paid...
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Gupteswari Nimala
Jul 11, 2023
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Paper work required OTR

Address:Aaradhya boys pg , uppal , surya nagar colony , Hyderabad
Website:Dtdc courier service

I courior a parcel on 5.7.23. it's on paper work required OTR and undelivered. Please send me the order between 10 to 11:30 am quickly...
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Swarup Angara
from Machilipatnam, Andhra Pradesh
Jul 10, 2023
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Regarding delay in delivery

My parents have sent me a courier on dtdc. They have send it on 22/06/23 till now I haven't received the order that is 10/07/23. The products in it are food items their expiry date is within 15 days. Now that products are not used for consumption. I want compensation for that delivery. The tracking ID is H73208472....
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Pooja nath
Jul 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue in delivery

AWB NO X43316619 On July 7th, a package was picked up, and on July 8th Package reached to Meera bagh Delhi at destination around 3:41 PM and it was out for delivery at 3:48 PM, my customer received a message stating that the package was delivered around 8:30 PM on same day ( 8th of July).
However, the customer has not received the package yet.
Additionally, it was also mentioned on the tracking that OTP BASED DELIVERED DONE....
+1 photos
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P65395899 consignment status have been updated as delivered in their tracking system whereas I did not got my document ....
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Nirbhay dudhat
from Surat, Gujarat
Jul 5, 2023
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Not receive parcel they update fake

Tracking number is =B18975959 they keep parcel 15 days i complain parcel they updet parcel deleverd but still not receive any parcel no any call no any person come my dorr step they updet fake and upload blank signature now costumber care still not response...
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Sumi Lakshen
Jul 1, 2023
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Paid, didnt receive product, but showing delivered

HI, I didn't receive any parcel on Tracking Id/ AWB number - D65014384 and Order ID[protected]. But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where my parcel is. I didn't receive any call from DTDC delivery person also. This is serious thing. How it will show as delivered without smile code, please show me your deliver slip, screenshot of call history, record and smile code. Please reply to me ASAP....
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Hi,

I placed an order with Amazon and the product was shipped with DTDC and was expected to deliver by 28th June 2023 however it is not delivered yet.

Despite multiple calls and emails to their customer service team, not getting much traction on the same.

Please prioritize thie delivery.

Tracking Id - U71228717

Regards,
Yashwant S....
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My tracking id : B82255578
Delivery status is showing as not delivered due to door lock but i didn't receive any call during delivery and i am available in house entire day. Please resolve my problem and help to deliver my parcel...
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aishwarya2310
Jun 27, 2023
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Product says delivered but isnt delivered

Hello

My package D65022129 status says delivered but isn’t delivered

This is a serious and very urgent matter ! Please resolve this issue asap !...
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7
7200206600
from Chennai, Tamil Nadu
Jun 27, 2023
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Worst service and missing and delaying the parcel to deliver

I have booked a parcel from Chennai to Pune on
15/6/23 in D4, Ground Floor, Syed Complex, 29, Gopalakrishna Rd, T. Nagar, Chennai, Tamil Nadu 600017 with weight of 3kg (suitcase with some new dresses ) and paid 1900 and I have booked through air cargo, but they sent it through roadways and they misplaced my parcel and it didt deliver it and there is no proper response from them, it’s been 8 days still you people didt deliver the...
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Dr. Ayyappan Thangavel
Jun 26, 2023
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Sending 3 passport

I wanted to corier my new and 2 old. Paasport to jerryverghese company. Dtdc courierin ahmedabad told it must be sent by 2 parcels and carged 450 each. This is exorbitant fleasing. Please do needful...
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Ritapriya Nandy
Jun 25, 2023
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Things stolen from my shipment

Parts of my package with the consignment number H37243399 are missing : This is to inform you that I had shipped a package from hyderabad to kolkata on 20th June, 2023. The package contained chocolates, perfumes, lipstick, body lotion, styling cream, tea, pen and a fridge magnet. I was assured that the parcel will reach the destination address in two days but due to your mismanagement and miscommunication with regard to contact number, there...
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