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Indian Railways Customer Care Contacts

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Last updated Jun 7, 2024
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Indian Railways
Customer Service Contacts

Indian Railways Phone Numbers

Phone
+91 11 2338 1213
2276
751
Mobile
+91 97 1763 0982
2043
624

Indian Railways Website

Indian Railways Head Office Address

Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India
110001

Indian Railways Company Representatives

Indian Railways Overview

Latest complaint Irctc TDR status showing CR Repudiate has been filed on 07/06/2024. Latest Resolved Unwanted parking in Hatia railway station was resolved Oct 28, 2023. Indian Railways ranks as the #2 most complained about among Railways.

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Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Indian Railways. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent Indian Railways reviews & complaints(6274)

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Priyankapoddar1225
from Jaipur, Rajasthan
Jun 7, 2024
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Indian Railways Customer Care
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Indian Railways — Irctc TDR status showing CR Repudiate

I have filed TDR. Their transaction ID is mentioned below Till date
have not got refund. still showing status is CR Repudiate.

kindly look into this matter

MALANI EXPRESS (20488)PNR: [protected]
15:40 | Delhi (DLI)05h 05m20:45 | Jaipur (JP)Tue, 30 AprTue, 30 Apr
STATUS: EDR REPUDIATE

Please revert back with reason for refund delay....
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Vatsal_Poddar
Jun 7, 2024
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Indian Railways — Frequent Delays and Rescheduling of Train 12261 Duronto Express

Dear Sir/Madam,

I am writing to express my dissatisfaction with the consistent delays and rescheduling of Train 12261 Duronto Express over the past week. The train has been rescheduled by approximately 9 hours daily, with a new departure time of 2:00 AM. Despite this rescheduling, the train has often not been ready to depart at the revised time.

As a premium service, the Duronto Express charges a higher fare...
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Indian Railways — Tdr filed but refund not issued

Address:Northern Railway

I have filed TDR on 23/02/2024 for my journey dated 23/02/2024 from Amritsar to Jammu as the train was diverted and not touching boarding station for Train No- 19225. However even after expiry of more than 90 days, the refund has not been issued and the status of same is showing as Inspector verification pending since 08/05/2024. I want to ask that just because Indian Railway belongs to Govt of India doesn't mean that they will play with...
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