Reliance Digital Complaints & Reviews

Dear sir/ madam


I am very disappointed to your scheme.Is your scheme is only for the cream people.
I went to your reliance digital, Ambience mall to take the benefit of your 15 Rs scheme.The person who were sitting for finance told me that your name is not written on your debit card, you have to submit your bank statement.When i shown him my bank statement then he told me that now we will finance you but after...

We have taken Whirlpool Tlwm white magic 123650Oh Blk Washing Machine from Reliance Digital Retail Ltd from there show room from Koram Mall Thane on 25/07/10. This was taken on buy back policy, i.e.we hve given our working machine and taken a new machine. The delivery was effected by them on 26/07/10 vide their delivery note no.80890157 and told us not to open unless the company representative doesent come for demo. The comany rep has opened...

I bought a hard drive from reliance digital 5 days back. It didnt come with cable or warranty card and it didnt work in the first place. On asking fo replacement they sent us to accel who said they will take 25 days to process it. Isnt it better if reliance had refunded the money on the spot and i cud hav got a new hd for that money ?

the staff attitude was horrible... nobody was thr to answer you in the first place....

We booked a Videocon, fully automatic Washing Machine at the Reliance Digital store, Vashi on a sunday. The product was delivered well on time on Monday. On Tuesday a field executive called in for an appointment for the Machine demo n installation. I kept waiting all day through for him to come and do the installation and the demo. he didnt show up at all. Wednesday again he called and said he would come on the same day. I confirmed a the...

I have purchased a whirlpool white magic 123/650D 6.5kg washing machine from Reliance Digital Patamata Vijayawada on[protected]. They have collected the amount Rs 12790/- along with bajaj rice cooker at Rs200/-and promised to deliver the same next day at my house and send installation team the next day.
Next evening they telephoned that the piece selected by us is having defects and wanted us to come select a new piece of different model...

Respected Sir,

I begs to complaint agaist the distributor of Reliance BIG TV of Jaipur. I have my own shop "OM COMMUNICATION" on Jagatpura Road. Sir, the sales man Mr. Prem promised me to give me lapu sim of Reliance big TV before three months and i gave him my identity. After that Distributor's another person Mr. Uttam ([protected]) said to me that we do no wants any channel partners and we unable to give you...

Please refer to my following complaints:
1) My several complaints to 1800—200—9001.
2) My written complaint dated 8-5-2010.
3) My complaints a[protected] dated[protected].
b[protected] dated 2-6-2010.
4)My written complaint cum notice dated 6-6-2010.to your H.O.
I am a Big TV Costomer.My smart card no.is[protected].Since its inception the S T B has been a problematic...

resever not working and no signal...

CUSTOMER ID NO.[protected] BIG TV - DTH
I'm a subscriber of Reliance DTH connection. Made a request for safe custody of the same w.e.f. 2nd May-10 due to summer holidays. Formal request for cancellation of safe custody and to resume/re-activate the connection sent via speed post No.E[protected]IN on 24.6.10. Repeated telephonic request to re-activate the connerction addressed to Customer Cell of the company proved in vain. e_mail...

My Name is Alok Chavan my A/c No is[protected] My Big Tv Problem Was new software updation before 2 month & My problem Started Set up box always resart after 5 min . i have been complaint every 2 days i told him customer care he told me sir u r problemwill solve before 48 hrs but any responds from reliance big tv customer care & he has minus my balance & my problem not solve what i do ?

if my problem not solve...

My name is Aashish Singh, i logged a request (Number - 622816) on 30th of May 2010, as my Usha Cooler was not working with Reliance Digital Shipra Mall Indirapuram.
I was told on 31st May that the same will be repaired within 3 days, there after i did not received any communication regarding the status of the request.

When confirmed again on 18th June i was informd that the same will be done by Sun 21st June, today...

Hi All,

I do agree that BIG TV Customer Service is pathetic.People in the customer care department are very bad with there communication skills & at time they do not understand your query.The people in the call center need to be trained more professionally & taught how to talk to customers.Giving accurate solution is far thinking......they are very rude on call & there attitude is like you can either listen to...

Frustration with the level of service that Reliance Digital ECIL Hyderabad is ready with. They have poor servicemen who are not trained to address the issue but to simply mess it up further.
POOR SERVICE with unskilled / low skilled technicians who messed up the unit.
- Complaint registered for HITACHI SPLIT AC 1.5 Ton 5 Star on 7th June 2010.
- Bought on April 12th, 2010.
- Installed on <poor installation>...

- Complained of Hitachi AC 1.5 ton 5 * bought on 12th April for 38,000.00 Rupees.
- This would be 3rd serious complaint against the useless number and service at Reliance Digital - near Radhika Theatre, ECIL area, Hyderabad.
- My mobile number is[protected]
- Complaining from June 7th.
- Still no one bothered to address the issue.
- I guess Reliance Digital at the above location needs immediate attention...

Reliance Digital - Hitachi 1.5 Ton Split AC 5*
- Purchased on April 10th.
- My first complaint link:

http://www.consumercomplaints.in/complaints/reliance-digital--hitachi-15-ton-spl...⇄

- Installation was pathetic experience that took 3 days against the promise of 24 hours.
- The service number:[protected] is the most unreliable to take the calls.
- Called[protected]...

Dear Sir,

I have purchased Samsung Refrigerator from Reliance Digital Retail Limited on 02.06.2010 having invoice no. 009926. The product was delivered on 03.06.2010, later we noticed transit damage in the refrigerator veg tray & the same was complained to Reliance Digital on same day. We were told the complaint has been forwarded to SAMSUNG & their person would visit & check by evening on same day. Next day we...

Hi, I brought Mulimedia from Relaince Digital, I went back in the store after one week due to it has techanical problems, When I have explain to the customer care but nobody want to listen seriouslly !!, even the customer care Manager also taking very easy, I don't what's the role of the Customer care in that shop!!!. This is very bad, I want to escalate this with top management, hope they can take some action !!!, If anbody has...

I purchased a 1 Ton Godrej split AC and a 320 ltr Godrej Refrigerator on 6th June, 09 from Reliance Digital, Bansdroni, Kolkata vide Invoice no. 006. Accordingly I was issued 3 free service coupon for the AC maintainance to be completed in a year.

My first service was done in Nov,2009 as per my request.

For the second service, I am following up for last three months and one technician reached my residence...

On 24MAY2010, we purchased Samsung Split AC from Reliance Digital Stores, Vadodara. We were assured by the stores that the AC would be installed by 26MAY2010. Well, that was the last happy moment we had w.r.t. the purchase. Unexpectedly, on the evening of 25MAY2010, the installation engineer came home for installation. When the boxes were opened, we found that the Indoor unit was damaged. i.e. one of the plastic lock(hook) to hold the mounting...

I bought A/C from Reliance Digital Korum Mall Thane. Scheme was free installation of A/C . Post A/C got delivered when we followed up with service department the A/C person told me that there is charge for installation. When we argued he talked very rudly and asked me to contact call center. We tried a lot to contact call center but no one first picked phone and later response was that installation means on inspection. I have to get my personal...