Swiggy Complaints & Reviews

I didn't receive payment. App is showing payment been send to the account...

Hello Swiggy Management,

I am writing to express my immense disappointment with the delivery of my recent order in subject . I am a regular swiggy customer and facing this kind of issue has really lost my trust in swiggy and its services. The order was placed today for grocery items. The poor standard of delivery and the delivery persons attitude disgusted us in every way.

Incident:

Delivery...

Hi, so I lost access to my phone number as it got blocked out by apple.

Now I want to login to swiggy but I can't because I have been blocked out and there's no way to recieve an OTP. Please suggest an alternative to login....

Swiggy Order#[protected]
I was waiting for my food order after placing order in app. I got call from delivery guy but I couldn't receive the phone call as I was in my office meeting . I was expecting him at my doorstep for delivery. But when I checked swiggy app it was mentioned the order was cancelled and my money would not refund. So strange, I have not cancelled the order. I called customer service and also mailed them. They...

Hey i am student at KOTA, iwas not having lunch today, cause it was too late for my class . so i decided to order from swiggy, i ordered at 1:20 pm, but its been 3 o clock did not recieved the order, although they promised me to deliver within half an hour, i was having my class at 2:15, i had to left my classes just because of these issues, i just want to ask swiggy, dont they know the value of time ? or there are having the team of scammers...

Date: 23 October 2023
Order ID: [protected]
Time: 10:31 pm
Restaurant: Leon's - Burgers and Wings(Leon Grill)

I placed the order at 10:31 pm on 23rd Oct 2023. After the paymethe nt, restaurant started the preparation and ETA was 29 Minutes. I raised my first ticket at 10:55, saying where is my order. The delivery rider got re-assigned.
I got a call from the new delivery guy at 11:30 stating...

I have not downloaded Swiggy app ever... However i am receiving OTP for swiggy registration......

Can you please reactivate my swiggy id
Its very urgent for me
My de id is 10107703...

I ordered for Magbum icreams from swiggy and I received all of them in a melted state.I immediately took picks and contacted the chat support team, The useless chat supoort executives only express their apploigies but dont provide any solution....

Subject: Dissatisfactory Chicken Biryani Order from Swiggy

Dear Swiggy Customer Support Team,

I hope this message finds you well. I am writing to express my dissatisfaction with a recent order I placed through Swiggy. On [20thoct], at approximately [7pm], I ordered a Chicken Biryani from [Madhu king of Rasoi] via the Swiggy app. While I generally enjoy ordering food through your platform, this particular experience...

My Name: Jithu Krishna
My Phone No.: [protected](My Swiggy account have been registered under the same credential as well)

Swiggy Order ID: [protected]

On October 18th at 11:53 PM, I placed an order on Instamart through the Swiggy Application worth Rs.1031/- I ordered a total of 11 items of which 5 items were missing(Items worth Rs.763 were missing from this order). This was confirmed by the Swiggy...

Fake order placed and deducted money from swiggy id...

The chai delivered was stale and smelling. I complained about it in Swiggy customer care and requested a refund for the same. Swiggy denied providing any refund. Need a refund of 208 rupees for the order....

I am writing to bring to your attention an issue I encountered during my recent order through the Swiggy platform. I am a regular customer of Swiggy and have always appreciated the convenience and quality of service provided by your platform. However, on 8th October 2023, I had a disappointing experience with my order (Order Number: [protected]) due to overcharging on the MRP of the item.

Upon reviewing my invoice and cross-checking...

I have ordered parathas from swiggy but there was too much turmeric in that paratha that i couldn't even eat it and then I raised this issue in swiggy but there was no response from there end they asked me to wait for resolving the matter in 6-8 hours but it's been more than 30 hours still no solution...

1.Ordered the delivery in Swiggy app and it showed the delivery time 18mins but it more than 45 minutes.
2.Delivery agent asked me to come to another location than the actual location and very rude in behaviour
3.Customer support agents are very sarcastic and not able to support the end users
4.Updated the order as delivered without delivering to the customer and deducted the money for the same...

They have spam my email ID and also not answering my calls. They delivery late due to their technical issue on 4-Oct. No one from the Order management team called to informed about the delayed. I have even check with restaurent, the issue was delivery partner was not assigned. When a person called he show attitude- Arjun Singh from escalation team and say this is the last team to reach and nothing will be done further. I asked for my full...

My Name is Dinesh . I Use to order food from swiggy my account is suspended without my mistake 7 day before suspend of my account my account was hacked someone trying to order from my account i recieving continous spam otp payment failed messages etc but i didnt notice but that day when i order food on swiggy and delivered in evening i open my app to rate my order but there showing your account is deactivated kindl contact [protected]@swiggy.in...

Sir,

I still have not received the refund for cancelled swiggy ORDER #[protected] inspite of follow up on 04.10.2023. and many emails. SCREEN SHOT OF CARD STATEMENT IS ATTACHED.

Now Swiggy has stopped replying to emails and there is no way to contact them.

Hence this complaint.Please ask the company to refund.

SANDIPAN NATH CHOUDHURY
SBI ACCOUNT NO -[protected]
IFSC...

[16:36] Reddy, K Harshitha

I placed an order for grocery items on 9th october 2023, where as it includes Lays chips Rs.66, Bread Rs.50 and butter Rs.114. But i received the chips of rs 20 (smaller size), butter of cost rs 50(smaller size) and bread as it is only.

i raised numerous complaint to no avail other than the response that they cant help. This is not a mistake from my side they've my money and do not...