Tamil Nadu Electricity Board [TNEB] — Power shortages/cuts

The EB has been cutting power in the Thoraipakkam area for the past few weeks and they have only gotten worse as time progresses. At one time where we were under the cyclone, the power was off for 2.5 day, even after the storm passed and things settled. Nevertheless, coming back to my original point, there has been an extensive amount of power cuts and fluctuations happening over the week, during early morning, midday, and even at midnight. These shortages last anywhere between 1-3 hours long.

When I call the area EB line, they are almost always switched off or buys, they picked up once and abruptly ended the call, saying that "It will come soon, wait" in a hasty, unprofessional manner. I then resorted to calling the complaint number (which also comes with its' hurdles, but at least they pick up sometimes) and they usually blame it under 'maintenance' or they provide no explanation and ask me to wait 30 minutes to 2 hours for it to come back.

Please, we need to raise this issue as this is completely unacceptable in the city where most o[censored]s depend on power for daily needs such as online work, water supply etc.