Claimed

Adidas Complaints & Reviews

1
Updated: Nov 28, 2024
Complaints 1046
Resolved
161
Unresolved
885
Contacts

File a complaint to Adidas

Having problems with Adidas?

File a complaint and get it resolved by Adidas customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Adidas reviews & complaints page 16

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
hd24x0
Jul 17, 2022
Report
Copy

Refund of Rs 8500 Not Received

Address: adidas India Marketing Private Limited, Office no. 6, 2nd Floor, Sector-B, Pocket no. 7, Plot no. 11, Vasant Kunj, New Delhi – 110070

I had requested a refund of shoes that I had ordered from adidas.co.in
They had received the product at their warehouse on 21st June 2022, and the refund was to be provided within 14 days. However, it has still been not received. Multiple attempts have been made to contact customer service but with no response. Please do something about this issue.

Order Number: AIN00862876...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
tabeen
from Srinagar, Uttarakhand
Jul 16, 2022
Report
Copy

Not refunded on a COD

Address: Srinagar

I had ordered 4 pair of shoes out of which I returned 2. It was bought by COD while processing return request they didn't ask for any bank details and the method remained "Refund method: COD". I did find it confusing but I clicked okay. Now its been a month I havn't been refunded. I got an email the amount will reflect into your bank account within 4-5 days but when I havn't provided the bank account (as they did not as for it) How ?
I...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
Bovas saji
from Mangalore, Karnataka
Jul 16, 2022
Report
Copy

Refund not issued after 1 month

Website: Adidas.com

Fefund of my order number AIN[protected]https://click.link.adidas.com/?qs=14c6416c7a73826fd61659638e71be24... has not done.Its been 1 month after this.I am not satisfied with this.I tried by gmailing & called customer care of adidas but there was no response.please help me.others be aware of this.prefer offline shopping.my order was running shoes...
Helpful
Found this helpful?
Write a comment
Report
Copy
I
Iswar22
from Bhubaneswar, Odisha
Jul 16, 2022
Report
Copy

Adidas shoes sl20

Address: Spring Leaf Apartment 2081 Nandankanan Road Raghunathpur, Plot No 101

My adidas shoes colour changes from white to brown after the first wash....
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Heman Laishram
Jul 16, 2022
Report
Copy

Not refunded my money

I purchased a shoe and returned but after receiving to the Adidas warehouse, it been more than 16 days I haven't received my refund
Order no is AIN00883464
Tracking number for refund is [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Soham Upasani
Jul 15, 2022
Report
Copy

Adidas- Sherton M shoes sole torn of.

Address: Pune, Hadapsar, Tukai Darshan

I bought Adidas shereton m shoes, It was a running shoe and its sole got torn off with regular running. These shoes have a warranty of a year. Please provide me with information regarding my complaint. I can also share the picture of the shoe if you demand it. We spend money on brands like Adidas because they are strong and last long, this is a product failure.
I'm ready to provide all the details.
Order Number: AIN00270817...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
athiravv
Jul 15, 2022
Report
Copy

I'm complain about a refund issue

Https://click.link.adidas.com/?qs=017c7f5a806945e38c012d057a751e520bd10bb10f22d7...
Why my refund is taking so long?
I’ve got a mail that your refund is issued, they haven’t even asked for my bank details then how come they can issue my refund...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Anuj Rathee
from Sonipat, Haryana
Jul 14, 2022
Report
Copy

Im complaining about order from Adidas.

I ordered shoes from Adidas and it’s been more than 24 hours and i still haven’t got any confirmation mail from Adidas and money has already been deducted from my bank account, then I tries to reach customer care and even they’re not answering the call. Please help to solve my issue.
My name is Anuj Rathee.
My order is as shown by Adidas is AIN01086898...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Naoroz Khan
Jul 14, 2022
Report
Copy

Adidas T-shirt

Address: India
Website: www.adidas.co.in

I have ordered Adidas T-shirt on 29/06/2022. The payment was done through COD . Its been more than 14 days that I have not got my refund. I also contacted the customer helpline number but there phone was not getting connected . I have not got any mail about how to add the bank account details . And I don’t know when they are going to refund the amount . The price of the T-shirt was 749.50.

Order no - AIN01015556
Phone...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhiren Budhwani Official
Jul 13, 2022
Report
Copy

Refund not yet received

I have returned the product back and it has reached warehouse.
I haven't received my refund yet
Order number: AIN01043847...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aasthaachoudhary
from Delhi, Delhi
Jul 13, 2022
Report
Copy

No initiation on my refund of Rs 6400 for returning the shoes

I ordered shoes fromAdidas on 8th july and got them on 10th july so i got them a size smaller so i decided to return them so registered a return for them the same day .And the payment was on COD . Then the next day a pickup guy came and took them by giving a printout of confirmation of returned item to me . Now i am in this dilemma that when they are going to take my bank details as no one is responding to my emails no call is picked by any...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pk0020
from Bokaro Steel City, Jharkhand
Jul 12, 2022
Report
Copy

Shoes broken before 1 year

Dear sir I have purchased adidas shoe from reliance footprints on 27 October, 2021 but sir my shoes got broken and tear in only 7-8 months.i didn't expect that from your big brand so plzz do something sir...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
Neha Varde
Jul 12, 2022
Report
Copy

Refund of 7098 pending

Address: Plot No. 53, Sector-32, Institutional Area, Gurugram, Haryana-122001, India

I returned 6 products in the same box back to them on 1st june'22

till now i have only received refund of 1 item

refund of 5 items is pending to a total of 7038

its been 45 days and they are not replying to my emails and customer service center hangs up calls in the middle and is not telling me the truth

for 4 products they are saying that the courier partner goofed up the tracking...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arun Kumar1806
from Chennai, Tamil Nadu
Jul 12, 2022
Report
Copy

Regarding the refund

Website: www.adidas.com

I have ordered a shoe in adidas website, flydot m on 17th June and recieved it on 20th and it doesn't fit my size so I have returned it . It has been recieved at the warehouse at 24th June and said that the refund would be processed within a week or so. Since now I haven't recieved a message regarding the refund .
So I expect an immediate response from their end .
Adidas Flydot M, AIN00909765...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr Smrthi
Jul 11, 2022
Nov 13, 2022
This thread was updated on Nov 13, 2022
Resolved
Report
Copy
Resolved

REFUND not yet received even after 4 MONTHS!!!!

I had requested to adidas for a refund of the product which i purchased on first week of march which had a colour issue, as the colour was not matching with the picture they shown, (ORDER ID AIN[protected] and they accepted the refund and they asked us to submit the bank details for the same which i submitted soon after receiving the mail from adidas but BUT DIDNT RECEIVE THE REFUND TILL NOW ie, EVEN AFTER 4 MONTHS!!!when i called the customer...
Helpful
6 other people found this review helpful
6 found this helpful
2 Comments
Report
Copy
A
Amruta_sula
from Mumbai, Maharashtra
Jul 11, 2022
Report
Copy

Not received refund from Adidas

Hi,

I have returned 3 out of 4 items from order number AIN00825237 June 3, 2022. Today is July 13, 2022 and I still haven't received the refund for the returned items. Also, Adidas team is not replying to my emails and I have been getting the same repossess for their customer care team, that they have received the product in the warehouse but they haven't initiated the refund process yet. Kindly look into this matter as I...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Tenzin11111
from Gangtok, Sikkim
Jul 10, 2022
Report
Copy

Refund of Rs 1250 Not processed

I placed an order form Adidas, worth Rs1250/- which was delivered to me on 7th June 2022. Due to an issue with size i immediately requested for refund with adidas. The order was picked up by courier partner on 16th june 2022 and on 23rd June 2022 I received a message saying the quality has been checked sucessfully and the refund will processed with 14 days. Today is July 10th 2022 and the refund is still not processed. The order was a Cash...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohitsdangi
from Dehradun, Uttarakhand
Jul 10, 2022
Report
Copy

Refund from 26-may-2022

Address: Plot no. 53, Institutional Area, Sector 32, Gurugram, Haryana 122018
Website: www.adidas.co.in

Had to wait a month just to receive my refund by calling the MOST BUSY and helpless customer service, which only tells you refill the refund form again and again then wait as there's nothing they can do even if the process is delayed from their end. Because of their system glitch....
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Harsh Kumar1910
from PATNA, Bihar
Jul 9, 2022
Report
Copy

Refund not processed been more than 14 days

My order no - AIN00908180

Adidas has stated that I will get my refund within 14 days but it's been more than that and they still haven't refunded yet.

I paid for my order using cash on delivery but still, they haven't asked for my bank details for the refund process.

Their customer care number ends midway automatically.
I tried to send emails several times but was not able to send them as...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
alokkumar10708
from Patna, Bihar
Jul 9, 2022
Report
Copy

Refund of the product I have returned

Order number:-AIN00997711
I placed order cash on delivery from adidas website but since it was a size larger therefore i returned it. I’ve got the mail that they have received the returned product but they have not informed me that how will i get the refund and there’s no option of adding bank account on it’s website and now when i am trying to contact the customer care of adidas they’re not picking up my phone and I’ve no...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy