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Adidas Complaints & Reviews

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Updated: Nov 28, 2024
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Adidas reviews & complaints page 24

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K
kk13
Jan 5, 2022
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Man U Jersey

Website: www.adidas.co.in

I had ordered a Man U jersey but returned it on 22nd Nov due to size issues. The product was not getting picked up (again poor service from Adidas) until 7th Dec, 2021.

Since then I have been following up with everyone possible to get my refund back. I am neither getting my refund back nor any updates from Adidas team.

I have raised complaints in Resolver, Escalated it and yet no updates.

After...
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A
Amanat S
from Jalandhar, Punjab
Jan 2, 2022
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Complaint about Adidas Jalandhar Outlet

Address: Model Town, Jalandhar, Punjab, India

I purchased a red jersey from your outlet in Jalandhar and wanted matching shorts but they didn’t have the size (M) I needed. At this time, they also had a 40% off deal on the jersey and shorts (red in colour)
They told me they would courier the shorts to me the next day. I made the payment for the jersey and told them I would pay for the shorts when I receive them.

However Jyoti (the female salesperson) told me...
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V
vaishali Pathak
Dec 31, 2021
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Product returned still no refund

Address: C-86 block-c, sector -xu1 greater noida

Hi Team,

First of all there was no confirmation message after the pickup was done, the delivery person said we will get a message on our phone, but we received no message.
I got 3 messages for the pick-up request and on 7 December the pickup was finally done .
Attaching the screenshot for your reference for the mentioned issue
This is the only ID I have of the delivery, no other message from Adidas.Pls...
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A
Ansh45
from Mumbai, Maharashtra
Dec 29, 2021
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Product missing in the parcel

I ordered two products i.e slippers and face mask from Adidas official app and when i received the parcel there were no mask in the parcel so i informed them immediately because i had already paid money . They made me mail a email to their mail address regarding this and told me to wait for maximum 2 working days for a solution to this problem and i waited, now it's been 17th days and i haven't got any solution or response for the same ....
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V
Vangala Shankarreddy
Dec 28, 2021
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Refund issues

I ordered a pair of sandals for 1250 rupees. As the size was not perfect I had to return my order. My Order no: AIN00305565. My payment mode was Cash on Delivery. But I received a mail from Adidas saying that they will refund my amount to the same bank from which the payment was made but my payment method was COD and there is no option mentioned on the website where I can enter my bank account details as well.
Please resolve my problem...
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Karan Beniwal
Dec 24, 2021
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Complaint about refund

Website: adidas.co.in

I ordered a pair of shoes from adidas of order no. AIN00184341 . The refund is processed on 23 November 2021 and yet my money is not refunded in my account. I called to customer care number around 5 times but they said to wait for 2-3 days . Now I am very disappointed with the adidas and this was my last order from adidas...
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Musaib manzoor
from Srinagar, Uttarakhand
Dec 21, 2021
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I'm complaining against adidas as they are not giving my refund back

On 14 December I ordered shoes from adidas which cost me ₹2399.50 and received it on 16 December but when I tried it it's size was small so I returned it the same day and was picked on same day since then 5 days have passed but i am not getting my money back I tried to call customer service but they are not picking my call I also wrote a mail but I have not got any respond...
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Yatin.Yadav
Dec 19, 2021
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Prepaid Order Not Delivered. Refund Not Processed.

I had placed a prepaid order on adidas.co.in on 30th October, 2021 with ref. no. AIN00142037. The item was not delivered to me and the tracking status shows that the order has been LOST by the company. The customer service assured me that the money would be given back to me.
It has been more than 50 days but I have not received my money.
No refund has been processed by Adidas. I have made more than 15 calls, 5 E-Mails to the...
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E
Eileen Houng
Dec 17, 2021
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The progress of refund

Order id: amy01825977
item returned to the 24/11/2021.
refund by adidas on 05/12/2021 with reference number given. but nothing received (17/12/2021).

seriously adidas unable to provide the refund receipt to customer?
how do i know adidas does't bank in to the wrong customer or wrong accout? or really DID?

it was very disappointed for the reply for 'no receipt for the refund'

i...
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M
Mohd Mujassim
Dec 16, 2021
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1 shoes

Address: Bareilly Uttar Pradesh Finix moll pin 243001

Adidas k wep per shoes price kam hai or Finix moll mei bhut jada k diya hai overcharge liya hai
Mujh ko vapas lena hai...
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Order No. AIN00076670
Amount : Rs 8329.15
Ordered 2 pairs of gametalker basketball sneakers
Return pickup not done since 9 October 2021
Called them several times, mailed them several times but still issue not resolved
Worst service by adidas...
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T
Tawanagb
Dec 13, 2021
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Item not received

I would like a refund for the black sneakers that I have yet to receive from an order placed October 15. 2021. I've made numerous calls with no results. I would like a REFUND....
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T
tyagityagi44
Dec 8, 2021
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Return/Refund

Address: Gurgaon
Website: adidas.co.in

Order AIN00236543 placed at adidas.co.in, on Monday 29th November and received on Thursday 2nd December
But due to size issue I made a return request but till today 8th December, there is no response from your side, neither my return request processed nor any confirmation has received which is against the return policy.
whenever i called customer care they said that request is in progress but after a week there is no confirmation...
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V
vishesh3131
from akhnoor, Jammu and Kashmir
Dec 5, 2021
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Poor in services and not refund my money

Address: Name: Savio Dsouza Designation: Digital Brand Commerce Director Address: Plot No. 53, Sector-32, Institutional Area, Gurugram, Haryana-122001, India E
Website: www.adidas.co.in

I purchased a order (AIN[protected] on 17 November 2021.from Adidas website...due to delay by courier service i got my shoe on 25 nov 2021..same day i placed a purchase return order..from 25 nov to till date nothing action taken by adidas company.....
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vishesh3131
from akhnoor, Jammu and Kashmir
Dec 5, 2021
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Poor in services and not refund my money

Address: Name: Savio Dsouza Designation: Digital Brand Commerce Director Address: Plot No. 53, Sector-32, Institutional Area, Gurugram, Haryana-122001, India E
Website: www.adidas.co.in

I purchased a shoe on 17 November 2021.from Adidas website...due to delay by courier service i got my shoe on 25 nov 2021..same day i placed a purchase return order..from 25 nov to till date nothing action taken by adidas company.....
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V
vichhesh sharma
Dec 5, 2021
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Deficiency in Services

Address: Digital Brand Commerce Director Address: Plot No. 53, Sector-32, Institutional Area, Gurugram, Haryana-122001, India
Website: www.adidas.co.in

I purchased a SHOE on 17 November 2021. from Adidas website...due to delay by courier service i got my shoe on 25 nov 2021..same day i placed a purchase return order..from 25 nov to till date nothing action taken by adidas company.....
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Address: Goa

Order ID:-AIN00192769
I had returned a pair of footwear on 22nd NoVv and till date i javnt recieved any updaye from their end.After calling on help line no. Multiple times, they just say that product has been recieved and quality check is done and will be receiving a mail regarding refund details(To provide bank details)...
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M
M@ohtb
from Lucknow, Uttar Pradesh
Dec 3, 2021
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Haven't received my refund from one month

My name is Mohan Thapa and my order number is AIN00133393.
I had initiated my refund on 14 November 2021 and it's been almost one month now and haven't received my refund yet. I also called the customer care on 18 November and the executive told me very boldly that it a minor issue and will be tried to resolve but none to my prevail. I had called this [protected] number but they didn't picked it up even after 3_4 mins of waiting...I...
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Bhupinder Parkash
from Kurukshetra, Haryana
Dec 3, 2021
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Refund Not Settled

Address: Plot No. 53, Sector-32, Institutional Area, Gurugram, Haryana-122001, India

My Order AIN00029070 delivered dated 25/09/2021, Later returned by me, duly acknowledged by company dated 02/10/2021. After that so may mails & phone calls from my end for refund hasn't yielded much. Even as on today 03/12/2021 I am still waiting to receive my refund.

Also please share necessary legal step up protocol for this....
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A
Ajay Singh Khangarot
Nov 28, 2021
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Regarding the warranty of the shoe

Address: Plot no. 53, Institutional Area, Sector 32, Gurugram, Haryana 122018

Hii
i am ajay i ordered one pair of adidas sl20 shoe Rs5499 order id[protected] in sale and the real price of the shoe was 11999 but after using for one month the sole of the shoe start coming out which adidas claims it falls under wrannty so i contact adidas support last month on 19th october and they share the invoice details and pic of the defect but till now they didn't reach me so i call them after one week that i send all the...
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