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Airtel Complaints & Reviews

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Updated: Dec 14, 2024
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Airtel reviews & complaints page 841

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A
amarnath.kosgi
from Bengaluru, Karnataka
Apr 15, 2018
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additional sim, my family plan

Address: Bangalore, Karnataka, 560093

The customer care helpline takes 40 mins everytime, we place a request for this. For the subject issue of getting one additional sim under the family plan, i spoke to airtel customer care supervisor ms g. Lakshmi, bangalore. Again i was assured that the executive will come to me with the sim but no results even after 2 days.
The airtel executive also told that no such plan exists to get additional sim under the existing family plan....
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B
bh4ggu
from Kenduadih, Jharkhand
Apr 15, 2018
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not giving 3g speed

Address: 800023

From past few days, your #ty company is providing me 6kbps 3g speed, and despite regular complaints you are not improving my speed, not even connecting my call, not calling back to address my problem,
Only false ads on tv, claiming to be fastest, but in real your service and you are a piece of #,
Either you improve my net speed or i will switch to jio
My number - [protected]...
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Hanamant Mahalingapur
from Bengaluru, Karnataka
Apr 15, 2018
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recharge done twice but airtel executive way of resolve query is unacceptable

Address: Belgaum, Karnataka, 591312

Hi i am hanamant using airtel network past 6 years, now i am complaining about your poor services, i have done recharged twice on same day and same amount for 399. But after i came to know my account debited twice, i called to ur supervisor explain issue, he said that we will extend ur validity, but still i did not get extend validity. And today i called to ur supervisor but he gave different statement, that is only one time recharge done...
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A
Arpit Suranaa
from Noida, Uttar Pradesh
Apr 15, 2018
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charged rs86 from my prepaid balance

My phone no. Is [protected] (Delhi ncr). I was charged rs86 from my prepaid balance without any prior approval. It was done on 14th april 2018, the message was -
Voice - rc86-local/std calls at 30p/min - 28days has been renewed on your airtel money. Rs 86 has been charged to your account.

I didn't ask for any automatic renewal. I also checked the value-added services in my account and there no such service i opted for.br...
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M
Mangesh Niranjan
from Jabalpur, Madhya Pradesh
Apr 15, 2018
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handset protection

Address: Chandigarh, Punjab, 160030

Airtel is very big fraud company. I raised complaint for claim airtel secure for my damaged handset on 26 april with complaint no. 3022364 but after 20 days they could not process my claim. Every 3 days they start demanding something new documents. Although i have submitted documents many times which they demanded. And when i call 121 they always reply that we can't do anything. Shame on you airtel, if you don't have guds they why you claim...
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A
avinash j nair
from Ernakulam, Kerala
Apr 15, 2018
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recharge failure but money debited

I recharged my sim for ₹448 via the airtel app using my debit card. During the process, i received confirmation message from the bank about the withdrawal of ₹448. The app kept processing the transaction for long time after that and it suddenly showed an error message stating webpage not available and the translation was cancelled. After that there was no record of such transaction happening on the app nor did the sim get recharged. But...
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M
Minalpatil
from Pathardi, Maharashtra
Apr 15, 2018
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for getting new 4g sim of existing number

Address: Mumbai City, Maharashtra, 400709

Dear sir/madam,
I am having the airtel prepaid connection from last 5 year, now i want 4g sim to use in 4g mobile handset, i have visited airtel store at vashi, new mumbai. They give me new blanck sim and told to send sms to 121 after completing all formalities they told sim will start with 2 hours but sim does not get started even completing 8 days. I again visit that store they told this sim is already used and now they don't have...
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S
Sairam Kotu
from Bhimavaram, Andhra Pradesh
Apr 15, 2018
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internet connection issues

Address: Krishna, Andhra Pradesh

In dreams india ka fastest network. But in real india ka worest network. This is enough. What i am trying to say. Is i contact to customer care number they said your interest connection was very slow i am asking why they said your sim card damaged replace it. I replace the with new sim card. But still i facing same problem. I contact to customer care executive several times. They replying same...
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K
Kannanmg
from Shamsabad, Uttar Pradesh
Apr 15, 2018
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incorrect information about 46rs promotion

Address: Kolkata, West Bengal, 700029

Hi as per airtel advertisement its says that unlimited hellotunes at 46rs for 28 days so i recharged it this morning and tried to activate hellotune through airtel app but it was not going through. I called up 198 to complaint about it but the agent said to get full information i should have called customer service before doing a recharge as this is the service only to change songs at no extra cost therefore i informed agent that no such...
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M
Moonmkd
from Shimoga, Karnataka
Apr 15, 2018
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3g net problem

Address: 560100
Website: N/A

My pack is 399 par day 1 gb data free but i could'nt see/search anything it is loading and rounding i call many time customer care for the related issue but i dont get any resulation so i am very disipointed with airtel services what type of service providing to us i dont know just one thing to tell me. Shell i stop buying any pack or i should stop using airtel please give me veluable suggestion thank you very much...
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A
Azaharuddin
from Asansol, West Bengal
Apr 14, 2018
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cut off balance

Website: Airtel

Sir
My airtel number [protected]. Airtel cheating my account balance 6th April 11:57 am. Airtel cut off my 5 rupees balance and "MODELMANIAW" service activate without any information. I requested "TRAI" quick action provide against airtel. Airtel cheating my balance sir. Please help me....
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G
gargi amoli
from Noida, Uttar Pradesh
Apr 14, 2018
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no network after postpaid to prepaid conversion

Address: Gautam Buddh Nagar, Uttar Pradesh

I raised a request for conversion from postpaid to prepaid yesterday around 4:30 pm at an airtel store in noida 120. I lost network at 9 pm. There are still no signals on my phone. The store guy told me that i gonna get the network back in 4 hrs. It is more than 24 hours. Now the customer care is telling me it is going to take 4 days. Seriously?? Why 4 days? What age are you living in? Why did the store guy lie to me?

Getting...
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T
tanbir
from Phagwara, Punjab
Apr 14, 2018
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from last 15 days 3g/4g stopped working in my area

Address: Cachar, Assam, 788013

When ever i see your airtel girl ad on tv i boil in anger as she claims "airtel 4g is the fastest" lol... Its been more than fifteen days in my area saidpur part 4, district cachar, assam pin 788013 land mark borbond the speed of internet sucks neither 4g or 3g is available only stuck into 2g, terrible!! I have complaint more than 7-8 times since 1st april the customer care specialist keep on giving me dates that your problem will be solved...
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N
Nileshn3007
from Mumbai, Maharashtra
Apr 14, 2018
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call dropping & network issue

There is literally no network coverage at work as well as home location. Vikhroli eaat & thane west.
99% of times i gets call but no voice reaches to caller.
Internet connectivity is very poor.
I took connection as corporate group available for but facing so much issues.
In their ads they show something which is nit even closer to actual use, tried to lodge complaint but most of times helpdesk nos dontnget answered....
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N
niitdhanesh
from Mumbai, Maharashtra
Apr 14, 2018
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delete my aadhar number from airtel payment bank

Address: New Delhi, Delhi, 110062
Website: www.airtel.in/bank

Hi team,

This is inform you that i have update aadhar in airtel number [protected], however airtel bank automatically add my gas subsidy with this number without any notification to me which is i don't want this. So request to you please delete my aadhar number from your service provider. I unable to use that amount of payment bank for my any uses. So please delete my aadhar number from your account and refund my amount...
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somanahallynarayanramesh
from Hubli, Karnataka
Apr 14, 2018
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ramesh-davangere

Address: 577004

Your air tel office located in pb road davangere is not giving effective service to the customers. They will make the people to wait unnecessarily and waste their time. Just to chand my sim, they made me to wait for half an hour and later said server is slow and asked me to bring aadhar no. Is it fair?. They are totally passive. Warn them properly. If the same trend is continued, you will loose many customers. I am professor in an engineering...
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R
Ranjan Satpathy
from Tamluk, West Bengal
Apr 14, 2018
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airtel hotspot dongle

Address: 755019

I'm having a airtel hotspot dongle which i have purchased from a authorized salesman of airtel, during purchase it was told to me that 'initially the plan is 6 months advanced rental after completion of 6 month it will converted to monthly plan'. But after several communication from my end airtel didn't convert the plan to monthly basis again the plan renewed to advance rental plan and charging a very high amount than current plans.
After...
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S
Shripal sadhani
from Mumbai, Maharashtra
Apr 14, 2018
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bad customer service

Address: 400097

Hi, my airtel dish tv customer id is [protected]. My airtel dish got dislocated due to repair at my house. I called the customer care on 12th, 13th & 14th april. They told me the same thing that an engineer would come till 7 pm & take a charge of 250 rs to relocate the dish antenna. I agreed but still no engineer has come to my house to get the job done. I m fed up calling the customer care again & again. I have my validity till 4 july. Please...
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S
sunil Nair1988
from Chennai, Tamil Nadu
Apr 14, 2018
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4g hotspot connectivity issue

Address: 560037

Date of incident: from august 2017 to till date
Company - airtel
Incident - internet connectivity issue and signal drops (Postpaid)
Description - i am continuously following up with the airtel customer care through calls and mails regarding the internet connectivity issue nd sigal drops in my locality (Ashwath nagar, marathahalli, bangalore). From last 1 year, the issue is not fixed yet. I questioned airtel about the...
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S
Sohail_a_f
from Kolkata, West Bengal
Apr 14, 2018
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sim is not activated after being ported from aircel

Address: Khordha, Odisha

Sir.
Iam from Bhubaneswar. I had a aircel sim which had stopped working due to its bankruptcy. So i opted to port out of the aircel.
So i chose the best service provider in india that is AIRTEL.
But i am facing certain problems.
I had ported from aircel to airtel at 21/3/2018.
It usually takes about 1 week from the date of porting to activate the sim. But till now it has not been activated. I could not...
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