Airtel — my payment not credited in my airtel account [protected]

Address: Pune, Maharashtra, 411045

Dear Sir,
I have made payment to Airtel on per details below, which is confirmed by bank along with Airtel executive Mr. Thadi Ramesh on 20th March2018 and shared with your team along with bank statement.
Payment ID :[protected] &[protected]
Amount : Rs. 1, 000.00 each
Date of transaction : December 12, 2017 & November 21, 2017
Name : Thadi Ramesh
Account Number : [protected]
Subscriber Number : 9949***822
I have been complaining you team since long but no success and always get reply that below transaction is not traceable in your system. Hence I request you to please look into it on priority and deposit my payment of INR2000 in my Airtel account immediately. Else I need to report this as CYBER CRIME where my money is lost.
All mail communication available but unable to attached herewith.
Thank you.
Regards,
Mahesh Billade
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Airtel customer support has been notified about the posted complaint.
Apr 18, 2018
Updated by Billade
I have still not received any solution to my complaint from Airtel. its being long time since I have been struggling with this payment not credited issue. Looks that customer care is not taking care of customer grievances.
Apr 30, 2018
Updated by Billade
I am still struggling to get satisfactory answer to my complaint, its been now 4 months still my money is not credited to my account.
 
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