Calcutta Electric Supply Corporation [CESC] — failure notice

My bill for july 2018 has come with a notice of disconnection mentioning that i have failed to pay my last month due of rs. 2125.98. My consumer no is [protected], and customer id [protected]. But i had paid my bill online on 27.07.2018 amounting rs. 2920 through online using paytm gateway. Please check it from your side and confirm. I have my receipt saved with me. Please let me know.
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Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
Aug 26, 2018
Updated by Senjuti Saha
My consumer no is [protected] and customer id [protected]. My july bill has come to me with a notice of disconnection mentioning that i have failed to pay my bill of june 2018. But i have paid it on time, i. E. On 27.07.2018 through net banking using paytm gateway. The discounted amount paid was rs. 2920, when the bill amount was rs. 2125.98. I have my receipt saved with me. Please check and confirm at earliest. A copy of receipt is attached here.
 
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Please change the billing address of the Consumer no. [protected].

Also I have been receiving high bills since a few months irrespective of low usage. Please review the boiling system and correct and adjust the billing amount.

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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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