Comments
LOST MISSING DOCKET CONSIGMENT ARTICLE PARCEL ITEM
I am from pune on verge of losing an article sent by DTDC courier service to Mumbai. Its been 17 days now the article has reached no where, several callings to customer care and only answer I get is “the article is coming back due to short address” but the address was mentioned absolutely right and crystal clear on the article.
This is really a frustrating and very annoying experience for me with DTDC
Now I am middle of big email communication thread between DTDC officials, who are still searching and hung in the process finding my article.
After requesting again and again to take this matter on priority and deliver my item back to me ASAP, absolutely no response.
Sometime it looks so funny to me that I am begging DTDC to return my own article, but by now I am starting to believe that they don’t have it anymore, some of there people might have stolen it.
As these days they are only recruiting Thieves in there company.
Most of the Indian people are starting to think these DTDC people are not trustworthy anymore and these thinking will multiply more with time on brand failing to deliver quality service.
Also customer service guys promised to respond in 24 hrs but don’t get back even in 48hrs and I am really feeling sorry for myself why I choose DTDC at 1st place when in pune I got all big courier giants like first flight, blue dart, Aramax etc they might be little expansive but important thing is that at least your goods will be delivery satisfactory and now I even started to think that Speed post seems to be a better option then choosing DTDC Indian post might be slow like tortoise but will eventually win the race in steady and consistence way.
It’s been bad starting of year 2008 with a loss of RS 2500/- and that too with brand like DTDC.
I request you guys not to send articles or parcels through DTDC because they have employed all big stealers in there company.
I am from pune on verge of losing an article sent by DTDC courier service to Mumbai. Its been 17 days now the article has reached no where, several callings to customer care and only answer I get is “the article is coming back due to short address” but the address was mentioned absolutely right and crystal clear on the article.
This is really a frustrating and very annoying experience for me with DTDC
Now I am middle of big email communication thread between DTDC officials, who are still searching and hung in the process finding my article.
After requesting again and again to take this matter on priority and deliver my item back to me ASAP, absolutely no response.
Sometime it looks so funny to me that I am begging DTDC to return my own article, but by now I am starting to believe that they don’t have it anymore, some of there people might have stolen it.
As these days they are only recruiting Thieves in there company.
Most of the Indian people are starting to think these DTDC people are not trustworthy anymore and these thinking will multiply more with time on brand failing to deliver quality service.
Also customer service guys promised to respond in 24 hrs but don’t get back even in 48hrs and I am really feeling sorry for myself why I choose DTDC at 1st place when in pune I got all big courier giants like first flight, blue dart, Aramax etc they might be little expansive but important thing is that at least your goods will be delivery satisfactory and now I even started to think that Speed post seems to be a better option then choosing DTDC Indian post might be slow like tortoise but will eventually win the race in steady and consistence way.
It’s been bad starting of year 2008 with a loss of RS 2500/- and that too with brand like DTDC.
I request you guys not to send articles or parcels through DTDC because they have employed all big stealers in there company.
11%
Complaints
11628
Pending
0
Resolved
1312
+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
Shipment no. Z[protected]Date28/09/07)
I have no receive till date 4/010/07
I say sorry to u you’re some Employee misguided
Me & my friend
Your side People say we delivered your courier but today when we check the status of shipment then we find out shipment is noida (parichowk) delivered by noida branch
Your Employee does not know value of costumers
MR PARSAD CELL NO [protected]
MR SATICH PN NO 246223
WHEN WE SAY PLEASE SEND POD NO OF SHIPMENT THEN AVOID US BY MR PARSAD & MR DEHRIENDRA (PH. NO.3082750~755) WHY I DONOT KNOW, AND THAY TOLD US PLEASE CHECK YOUR END WE DELIVERED MATERIAL.
THIS TYPE RESPONSED YOUR SIDE FOR COUSTMER
PLEASE Suggest ME WHAT WILL I DO?
Kishor Kumar
[protected]