Website: | www.delhivery.com |
I placed order from nutrabay on February 13, 2021 Order #6472352 with total amount of ₹5, 925 for 4 items. The Item was shipped through Delhivery Surface on February 14, 2021. Since yesterday I was notified via text messages that the package has moved out to deliver with the PIN, I got couple of those messages, also nutrabay emailed me couple of time that the package is out to be delivered. Today again in the morning I received same text message with the same PIN, and in today evening at 8:11 pm Nutrabay messaged me the package has been delivered, I never received a single call from any of the delivery executive, nor anyone verified my personal identification(aadhar or PAN) and PIN that was sent to me. I emailed the Delhivery customer support and they are too saying hey have my signature on the proof of delivery without verifying the PIN. I have asked it to be sent it to me but I have no email response yet.
I have attached below the messages I received from Delhivery and Nutrabay(PIN not disclosed) Also attached are the emails I have shared with Both companies.
I Demand a full refund of ₹5, 925 or else I need the package to be delivered ASAP
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