Domino's Pizza Complaints & Reviews

I order a pizza from Domino’s pizza Baner Road Pune on 18th September 2013 at 8:40 P.M.
The total cost of bill is 624 Rs. The payment is done through credit card.
My order number is 545. Domino’s Pizza promise they deliver pizza in 30 min,
after waiting for 40 min I didn’t receive my pizza, I call them they said it
take 1hr more. After waiting for 1 more hr . I try to call them pick the
call...

I came from work and I decided to order a pizza from dominos, I normally buy once a week because I can't effort to have every day..is very tasty and expensive too..i order 2 medium pizza 2 sides and bottle of coke by the phone, After 4 minutes and 10 seconds I ring back to say that I want my pizza to be stuffed with cheese. The person who answer the phone it was different person that they took my order. And he say that is too late. That...

we ordered one veg doubles on 20-sep-2013 from dominos, Deendayalpura Bareilly. The quality of pijja base is too poor to eat. Base is so hard and smelling that we can not eat. I complaint it and they promised to deliver same order when we required. but today when I asked them about that order, they refused to accept their promise. It hurts my feelings about Dominos. Name of the manager is Rahul. My contact no. is [protected]....

hey my name is renu, i ordered pizza in vasundhra and i asked that pizza person that how much maximum time it will take so she told me maximum 45... but pizza came to me after 50 minutes. and than i ask for the discount because of the late delivery but delivery boy was not ready to give me discount and called his manager on phone.. that manager is actually so rude even he dont accept that the pizza was not at time. delivery boy accept this...

Hi, On 30 august 2013, I ordered pizza on this online site http://www.dominos.co.in/store-location/jabalpur/russel-chowk,-jabalpur/608 from Bangalore to Jabalpur. Unfortunately,Transaction got canceled due to some technical problem, and my order not placed . I am disappointed for the service. Still I do not get refund money, even i tried to convey this to Domino's service members. They told me within 7 working days that will...

Hi, On 30 august 2013, I ordered pizza on this online site http://www.dominos.co.in/store-location/jabalpur/russel-chowk,-jabalpur/608 from Bangalore to Jabalpur. Unfortunately,Transaction got canceled due to some technical problem, and my order not placed . I am disappointed for the service. Still I do not get refund money, even i tried to convey this to Domino's service members. They told me within 7 working days that will...

I tried to place an order on 28 Aug 2013 but at the last time it got stuck when it says placing order to the nearest kitchen. I tried two times once with my credit card and other time with debit card both time money was debited but order wasn't successfully placed. I receieved mail from domions saying that after 7 working days money will be refunded but so far no money has been credited back. I have mentioned two transaction id, please...

Domino's outlet in Kalyan,near Birla College,(Dist. Thane) This outlet is not accepting credit cards these days for payments. They always say that there is phone line problem to process payment via credit card. I visited this outlet to take away pizza on 28 July and 3rd August 2013. Both the times, I had to cancel my order since they were reluctant to process payment via my credit card. How come outlet like Domino's can operate...

Hi My name is Arun Kumar. I ordered Pizza in dominos yesterday (20.08.2013). The total bill amount was Rs. 916. The payment got processed and also the amount was deducted from my credit card. But it showed an error and the page quit. The order I placed was through online. But when I called Dominos (Tynampet & Nugambakkam Branch) they said that they have not received my order. I told them that the money is deducted form my credit card...

I usually order pizza 1ce or twice a week..since this scheme of buy 1 get 1 launched,one cant expect to have pizza before 1-2 hour ,and when got ,it would be cold ,toppings would be less,sometimes overbaked.
Today on 14-08-13 i orderd medium pizza at 9 pm and the delivery boy came at 12 in the midnight at my door..i was very angry and refused to take it..when i contactd at store (indira nagar),i dint get any satisfying answer..whats...

I odered country special cheeze burst with buy one get one offer at 8:45pm....i received the order at 9:40pm...i paid the delivery boy the biling amount.he didnt provide me the bill as he had mis placed it..secondly it was not the order i placed..he delivered me simple country special pizza...i called the frenchise up for replacement the they replaced and then again it took more then an hour to deliver the second pzza..they delivered it at11:00pm..they...

Hi,

I ordered for pizza over phone at Domino's Jayanagar 4th Block outlet at their contact #[protected] on August 14th,2013 at 9.11 pm.I was told that it would be delivered within 50 minutes.I waited till 11 pm but it was not delivered.I tried to contact them at the two numbers[protected] and[protected] for several times but nobody picked up the phone.I had guests and I was in a very awkward situation and at 11.00...

I ordered for pizza from Domino's at 8:20 pm on 14th Aug'13, and got it at my home at 9:35, that's in 1 hour and 15 mins from the order time instead of the usual 30-45 mins guarantee.

The bill was for Rs. 530, and I asked to rider to call his manager's cellphone and talk to him about the process and offer me some discount or something.

The call didn't get picked up for 15 mins (resulting...

I ordered a combo on the 10th of August, 2013 at 10:17pm.
I was with my family.
I was served stale food.
It was a pathetic experience.

On top of it, the waiter told me that the food is good, was he intending to say that we are fools.

I told him to taste the other piece, however the chicken piece was stale and smelled bad.

Attached is the bill.

They were...

Guest Name :
Rahul Dhabekar Guest Mobile :
[protected] Guest Address :
Quadron3 3rd floor PHASE 2 HINJEWADI PUNE INDIA Txn No :
MHCC[protected]
Order Number :
90 Time of Order :
8/9/2013 2:15:59 PM Final Total :
2959.2 Payment Type :
credit Trace No. :
cc-f59c3087

[protected][protected][protected][protected][protected][protected]br...

Hi last week I ordered a pizza twice from mobile app ...payment deducted from my account but order failed and I got a msg from dominoes that ur amt will be refunded in 7 days...I received a mail on 5 th august that ur amt has been refunded but I havent received any amount....I need a revert on the same...
Expecting some serious action my complaint

Regards: Sumit Mann...

Kapil Jagwani
Order no. 274
Order Punching time : 9:23 pm, 31 Jul, 2013
Place : Ulhasnagar Dominos

I am Kapil Jagwani, as per the above details, I ordered one Zesty Chicken Cheese Burst Pizza and one Delux Veggi Cheese Burst on wednesday offer and wasted about 540 rs.

Firstly it was half cooked and the name of the pizza was cheese burst however, the cheese was just for the sake of name. It...

I had ordered a four pack pizzas yesterday evening around 5.30 the Dominos representative told me it will take 1.15 hours to reach but i waited for almost 3 hours. I was cheated. I didn't received my order. Please take strict consequences against them....

I Visited Dominos Airoli Navi Mumbai branch on 10-July-2013 along with my Office colleagues. We ordered Pizza for 905.00 and I paid through my ICICI Bank Debit card. We waited for almost 60 minutes and did NOT get the Pizza or any receipt. Finally we decided to cancel the order and asked for refund.
The Dominos representative Yuvraj Atigre wrote his name and mobile number and assured that the money will be refunded in my account in...

Dear Sir/ Mam,

This mail is regarding a complain which I need to file against Mr.Somender Singh, Branch Manager of Your Dominos store at Saharanpur((U.P) Pin Code 247001 )

The delivery boy delivered our order after 47 minutes and when I called the store manager he told me that the 30 minutes scheme is not allowed today but he was not clear in his reasons for the same and moreover when we ordered the pizza we...