This is to inform I that I have paid Rs.7922.00 for my flight tickets from Bangalore to Kolkata, Several times I have asked for refund but nobody is responding to my call nor email and request you to repay my amount or I would take a disaster step legally going on for consumer court.
I have been calling last 4 weeks no one is responding to my calls properly they just pick my call ask for the reference number & bang the call on my face don’t even say anything or keep me on hold for more than 10 minutes & disconnect the call. No proper response at all very careless attitudes of the staffs. (Reference number, (FLY12129796 passenger name Mr. Durgesh Ojha)
They keep telling me it will done today before 6PM or it will be done by tomorrow but nothing happened till date, I have been talking to Gaurav & also spoken to someone called Manish. They have taken my e mail ID contact number saying their accounts team will get back to me till date no one has called up. I have been asking them to send me a mail of the bank details as in where they have refunded or what has been done but no one is taking any interest or they are least bothered about the customer’s money.
Just because you people did not confirm my ticket we had to rush to the airport & pay extra amount for the tickets. Now my Rs.7922/- is stuck with you people, it’s definitely not a joke to play with people’s money. I NEED MY MONEY TO BE REFUNDED AT ANY COST.
OR ELS WILL BE TAKING A LEGAL ACTION AGINST YOUR FLYMANTRA.
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Fly Mantra customer support has been notified about the posted complaint.
This is to inform I that I have paid Rs.7922.00 for my flight tickets from Bangalore to Kolkata, Several times I have asked for refund but nobody is responding to my call nor email and request you to repay my amount or I would take a disaster step legally going on for consumer court.
I have been calling last 4 weeks no one is responding to my calls properly they just pick my call ask for the reference number & bang the call on my face don’t even say anything or keep me on hold for more than 10 minutes & disconnect the call. No proper response at all very careless attitudes of the staffs. (Reference number, (FLY12129796 passenger name Mr. Durgesh Ojha)
They keep telling me it will done today before 6PM or it will be done by tomorrow but nothing happened till date, I have been talking to Gaurav & also spoken to someone called Manish. They have taken my e mail ID contact number saying their accounts team will get back to me till date no one has called up. I have been asking them to send me a mail of the bank details as in where they have refunded or what has been done but no one is taking any interest or they are least bothered about the customer’s money.
Just because you people did not confirm my ticket we had to rush to the airport & pay extra amount for the tickets. Now my Rs.7922/- is stuck with you people, it’s definitely not a joke to play with people’s money. I NEED MY MONEY TO BE REFUNDED AT ANY COST.
OR ELS WILL BE TAKING A LEGAL ACTION AGINST YOUR FLYMANTRA.
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I have been calling last 4 weeks no one is responding to my calls properly they just pick my call ask for the reference number & bang the call on my face don’t even say anything or keep me on hold for more than 10 minutes & disconnect the call. No proper response at all very careless attitudes of the staffs. (Reference number, (FLY12129796 passenger name Mr. Durgesh Ojha)
They keep telling me it will done today before 6PM or it will be done by tomorrow but nothing happened till date, I have been talking to Gaurav & also spoken to someone called Manish. They have taken my e mail ID contact number saying their accounts team will get back to me till date no one has called up. I have been asking them to send me a mail of the bank details as in where they have refunded or what has been done but no one is taking any interest or they are least bothered about the customer’s money.
Just because you people did not confirm my ticket we had to rush to the airport & pay extra amount for the tickets. Now my Rs.7922/- is stuck with you people, it’s definitely not a joke to play with people’s money. I NEED MY MONEY TO BE REFUNDED AT ANY COST.
OR ELS WILL BE TAKING A LEGAL ACTION AGINST YOUR FLYMANTRA.