| Address: | New Delhi, Delhi | | Website: | flymantra.com |
Hi,
I have booked 7 tickets from Bangalore to Pune round trip (Booking Id: FLY[protected] on 8th Nov 2015 around 11AM for 33733rs. After that got a message saying i ll receive the PNR in 30 mins and the money got deducted. I waited till evening and i didn't get any mail/SMS. My friend used makemytrip and booked some other tickets for the same price that same evening at around 5PM. I called up the customer care and no one picked.
Next day morning i called and then they were saying the fare has increased and thats why they didn't go for booked and even their response is very bad. I told them that my friend book the same itinerary for 33733rs. They didn't inform me about the fare increase unless i called them and asked. Finally i requested for refund, now they are saying they will deduct 750rs per person which is 5250 over all.. And also becaused of their delay i ended up booking the same ticket next day for 7000rs extra.
They didn't book or cancel the ticket and why the hell they are charging 5250. With out providing any service they are charging.
Let me know how to proceed on this legally. Others might have also faced the issue... Was this information helpful? | 
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