[Resolved]  HDFC Bank — imps timed out

Address: Bangalore, Karnataka, 560052

I have an sb a/c ([protected]) in hdfc bank (+91 [protected]) and i have transferred rs 5, 000/- using imps on 01st oct 2018 at 11:45pm to syndicate sb a/c ([protected]) attiguppe, bangalore. The imps ref no[protected]. Amount debited from a/c but not yet credited to recipient. I got message that it timed out and status shows in my netbanking as transaction completed. Kindly refund the money into the my account. Please look into this issue and resolve it as soon as possible
From: raghu g, bangalore.
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Nov 5, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2018
HDFC Bank Customer Care's response
Dear Customer,

We're sorry to hear that. Please share your Account No., transaction details, registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
 
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