KFC India — Order placed on app but cancelled from their side but no refund

I had placed an order on the 7th of February using their app, the store calls and said they don't deliver to my location and they will cancel the order and process my refund. Till now it's not been processed. I have been calling the customer care they are not responding correctly. Nor are they aware the order was cancelled
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KFC India customer support has been notified about the posted complaint.
 
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