[Resolved] Lenskart — product stocked out after the payment
K
Kevinkunjumon
from Calicut, Kerala
Jun 5, 2019
I have placed order for 2 spectacles on june 2 Order number : ([protected]). and now its showing the product is stocked out and on June 5 i recieved an invoice in email .In which only 1 spectacle is mentioned and the amount is lesser than in the order.As it is a prepaid order I want to get a clarification about the diffrence in invoice and the refund. When i called the customer care i could only receive auto response.I hereby submit the photos of order and invoice.
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Jun 6, 2019
Complaint marked as Resolved
Product got delivered on june 6th .The frames are of avg quality
Lenskart customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2019
Lenskart Customer Care's response Hi Kevin! Sorry for the disappointment. This is really not at all intended from our end, we will surely look into this and assist you in a better way.
Verified Support
Jun 08, 2019
Lenskart Customer Care's response Hi Kevin! As per our discussion, we're glad to know that you are happy with the delivered product. Kindly write us back for any further assistance.
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