Myntra.com — Already returned the product which I asked for replacement now company messaging me to return the product again

Address:Banglore Karnataka

I ordered two items from Myntra . When I got them I decided to return one and replace another due to size issues . Both of them are paid .Now company messaged me to handover the returned items to the agent on given date . When agent came I handed him over both the items he didn't ask me to give him only that item that is returned by me . Now company is messaging me that I'll get my replaced product only when I'll provide them the replacement of it . Which I had done earlier . I don't have any product now and I'm not getting my paid product . I tried contacting the company from day to evening nobody is available . What should I do now . I'm a middle class person, I m very sad by this behaviour of the company.
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Myntra.com customer support has been notified about the posted complaint.
Oct 20, 2020
Updated by Shivani panwarty
I am facing a serious problem related to my product but company is very pathetic about customers problem . Nobody is responding even after my several messages . Irresponsible staff.
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